Chief Operating Officer (COO)
Location: Brussels
Contract: Permanent
Start Date: ASAP
Are you a modern operational leader with a strong team mindset and a passion for sustainability, technology, and the energy transition?
A fast-growing European energy technology company, part of a global leader in ecological and energy transformation, is seeking a Chief Operating Officer (COO) to lead and scale its core country operations across Europe.
As a member of the Executive Committee, the COO will own the operational P&L, drive day-to-day execution, and build the organisational capabilities required to support long-term growth and profitability.
The Role
As COO, you will be responsible for leading cross-border operational teams covering portfolio management, trading, technical operations, and service delivery, while shaping and executing the company’s operational strategy in line with its vision and growth ambitions.
You will play a central role in ensuring operational excellence, financial performance, regulatory compliance, and scalable growth across core markets.
Key Responsibilities
People, Culture & Organisation (30%)
1. Lead, structure, and develop high-performing operational teams across BE, NL, FR (and future geographies)
2. Foster a collaborative, high-engagement culture focused on performance, learning, and well-being
3. Drive talent development, succession planning, internal mobility, and low employee churn
4. Promote cross-border collaboration, mentoring, and knowledge sharing
Operations, Trading & Service Delivery (30%)
5. Oversee end-to-end delivery of flexibility services (onboarding, trading, dispatching, monitoring, settlements)
6. Lead the centralisation and optimisation of trading desks and 24/7 operational processes
7. Ensure strong risk management, regulatory compliance (including REMIT), and business continuity
8. Drive continuous improvement through incident analysis, reporting, and corrective action plans
Operational P&L & Performance (20%)
9. Full ownership of operational P&L across core countries (revenue, gross margin, cost control)
10. Deliver accurate forecasting, budgeting, and monthly financial closings
11. Optimise resource allocation to improve productivity and financial efficiency
12. Implement operational excellence frameworks, dashboards, and standardised processes
Growth, Contract Profitability & Customer Value (20%)
13. Optimise contract profitability and pricing structures in partnership with commercial teams
14. Minimise operational penalties through proactive monitoring and process improvements
15. Support customer experience excellence (high NPS, low churn)
16. Identify operational upsell and revenue growth opportunities and ensure scalability
17. Act as the main operational interface with Growth, Product, Technology, and Expansion teams
What We’re Looking For
Hard Skills
18. 5+ years of experience leading operational teams in the energy sector with direct P&L responsibility
19. Proven experience managing multi-country teams
20. Strong background in budgeting, forecasting, and financial performance management
21. Fluency in English and Dutch or French
22. High level of technical and digital literacy (energy data, platforms, dashboards, automation)
23. Strong commercial and business acumen
Soft Skills
24. Passion for the energy transition and creating measurable impact
25. Analytical, structured, and data-driven decision-maker
26. Strong leadership presence with the ability to inspire, align, and hold teams accountable
27. Collaborative and team-oriented mindset
28. Comfortable leading change, transformation, and scaling operations
29. Excellent stakeholder and conflict management skills
Why Join?
30. Impact: Play a key role in Europe’s decarbonisation journey
31. Innovation: Work at the forefront of smart energy and flexibility markets
32. Scale-up Environment: Agile, fast-growing organisation with real strategic influence
33. Group Backing: Support from a major global player in energy and ecological transformation
34. International Exposure: Collaborate with teams across multiple European countries
35. Flexibility: Hybrid working model (2 days remote per week)
36. Development: Strong learning curve with dedicated training and career growth
Package & Benefits
37. Competitive executive compensation package
38. Performance-based bonus
39. Additional benefits aligned with senior leadership level