Role Overview
Within the IT division of the NMBS we are seeking a Senior Product Manager IT to join our Commercial Channels and Products team.
The successful candidate will play a key role in identifying, analyzing, and translating business needs into actionable initiatives that drive product success.
You will act as a critical bridge between business stakeholders and agile development teams, guiding the vision and ensuring continuous value delivery.
You will be responsible for a portfolio of IT Solutions which includes the management of the along coming roadmaps.
Key Responsibilities
* Capture and structure high-level business requirements (epics) from diverse stakeholders
* Translate business needs into functional requirements (features) ready for agile teams
* Write clear and structured documentation, including high-level business epics and detailed functional requirements (features)
* Organize and lead structured workshops with clear agendas and tangible outcomes
* Draft, maintain, and evolve IT Solution roadmaps based on business input and technical feasibility
* Define and prioritize Minimum Viable Products (MVPs) to accelerate value delivery and validate assumptions together with the business PO
* Collaborate closely with agile delivery teams to ensure user stories are clear, testable, and aligned with value goals
* Build and maintain strong relationships with business and technical stakeholders to ensure continuous alignment
* Identify risks, dependencies, and potential impacts early; propose mitigation strategies where needed
* Support user acceptance testing (UAT) and facilitate change management efforts
* Contribute to backlog management, refinement, and sprint planning activities
Required Skills & Experience
* Minimum 5 years of experience in a Business Analyst, Product Manager, or similar role
* Minimum 5 years of experience in a software delivery (development) organisation
* Strong organizational, facilitation, writing, and presentation skills
* Strong analytical and critical thinking skills
* Helicopter view
* Proven ability to translate high-level or vague requirements into actionable deliverables
* Skilled in distinguishing between business-level goals (epics) and functional system features
* Excellent communication skills, with experience engaging senior business leaders and executive stakeholders
* Experience working within agile development teams, preferably using Scrum or SAFe
* Solid understanding of product lifecycle, MVP definition, prioritization techniques, and value delivery
* Proficient with common agile and collaboration tools (e.g., Jira, Azure DevOps, Confluence, Miro)
* Ability to work in a dynamic, multi-stakeholder environment and manage competing priorities
* Extensive knowledge in and practical experience with the usage of BPMn and UM
Qualifications
* Certification or formal training in Agile Product Management (e.g., CSPO, SAFe PM/PO, etc.)
* Master education (or equivalent through experience)
* Experience in digital products, customer-facing platforms, or large-scale IT transformations
* Familiarity with Lean Business Case approaches or Value Proposition Canvas
* Experience in an e-commerce environment is considered a must.
* Experience within the public transport domain is considered a plus.
Languages
* Proficiency in English, Dutch and French (mandatory)
Seniority Level
* Senior to Lead level
Our offer
Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:
* the possibility to work remotely + flexible working hours;
* 35 days of leave;
* a company car + a public transport season ticket;
* a target bonus;
* a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members)/
o hospitalisation and dental care for the whole family;
o outpatient costs (= medical costs separate from hospitalisation);
o group insurance: supplementary pension, work disability and death (cafeteria plan);
o accidents at work (extralegal);
* meal vouchers and eco-vouchers;
* net allowances for remote working and carwash + internet budget.
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