Analyze incident spikes across our ART. Collect and analyze incident data to identify patterns or peaks at the ART level. Investigate root causes and propose improvements or preventive measures.
Development goal? Learn incident trend analysis, root cause investigation, and ART-level reporting.
Jouw troeven? Data Analysis, Excel, Power BI, ServiceNow
Job Details
* Seniority level: Internship
* Employment type: Full-time
* Job function: Research, Information Technology, and Engineering
* Industries: IT Services and IT Consulting, Computer and Network Security, and Computer Networking Products
#J-18808-Ljbffr