Key Account Manager - Belgium Retail
City: Brussels
We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Sales
Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online.
Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.
We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.
About the role
Step into the role of Key Account Manager at Reckitt, where your mastery of relationship-building and strategic partnering with major national trade players will be fundamental in delivering products to consumers. In this dynamic position, you'll be at the forefront of crafting and realising joint business plans, balancing customer success with our own growth. Your dedication to enriching the customer journey and driving sales will see you thriving in a culture committed to commercial excellence and innovation.
You will report to the Head of Retail Belgium and will be responsible for determining the retailer strategy, building/increasing category knowledge and the negotiation and execution of retailer strategies.
Your responsibilities
1. Development and implementation of the annual account plan
2. Manage customer negotiations related to Reckitt's commercial strategy and the retailer's terms of trade
3. Account Planning and Forecasting
4. P&L responsibility. Achieving targets for Net Revenue, Gross Margin, 4Ps (Product, Placement, Price & Promotion) and Net Working Capital.
5. Working closely with the Marketing and Trade Marketing team to generate as many sales as possible and optimize the shelf and promotions.
6. Analysis of sales data (e.g. Nielsen) to provide insight into the current status of the 4Ps, specifically focused on promotional activities and the launch of new products
7. Cross-functional collaboration with Supply Services to ensure accurate forecast and sufficient inventory for the customer
8. Collaboration with the Marketing / Brand Activation team to optimize the execution and visibility of promotions
The experience we're looking for
9. Fluent in English with either Dutch or French is mandatory. With all three being a plus.
10. 4-6 years of experience in key account management with cross-functional experience with other departments in FMCG
11. Experience with the Customer Management Process
12. Must be able to demonstrate that you have strong analytical skills and enjoy making data analyses. Having the ability to analyze data, draw conclusions and then apply these learnings is a must.
13. Experience in Consumer Data platforms (Nielsen/IRI, Panel Data, enz.) will be a plus
14. Strong oral/written communication skills and presentation skills
15. Strong organizational skills
16. Strong personal relationships and time management skills
The skills for success
Key Account Management, Ecommerce, Analysing sales data, Leadership skills, Consumer Insights, Shopper Insights, Category Analysis, Collaboration and partnership skills, Influencing, Consultative Selling, Customer strategy, Channel strategy, Sales strategy development, Perform product planning, Business acumen, commercial acumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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