Location
2 days on-site (Ghent or Brussels) + 3 days remote
About the Role
Join an agile Scrum team as a Dynamics 365 Functional Consultant and play a key role in implementing Dynamics 365 to replace existing software solutions. You’ll bridge business needs with technical delivery, ensuring smooth collaboration between internal customers, developers, and architects.
Primary tasks
* Analyse business needs, prioritise requests, and co-design solutions in Dynamics 365
* Build and validate prototypes with internal stakeholders
* Test delivered solutions and support customer validation
* Contribute to Scrum practices and team efficiency
* Potential to grow into Product Owner or Coach roles
Secondary tasks
* Define & execute test scenarios, document results, and drive QA
* Solve testing issues and implement improvements
* Apply lessons learned and best practices in software development
* Share expertise through coaching & training junior colleagues
Technical skills
* Expert knowledge of Microsoft Dynamics 365 CE (CRM, Sales, Servicing, Omnichannel)
* Experience with process modelling, user stories, acceptance criteria
* Methodologies: Agile, Object-oriented analysis
Non-technical skills
* Excellent analytical & problem-solving abilities
* Leadership & coaching mindset (5+ years experience)
* Multilingual: French or Dutch (native), English (fluent)
* Master’s in Computer Science (or equivalent experience)
* Certified in Microsoft Dynamics 365 Customer Engagement
Opportunity to grow into Product Owner/Coach roles
Work in a collaborative, international Scrum team
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