Function
Elia is facing an ambitious challenge: to facilitate electrification as part of the energy transition. A significant increase in electric consumption is expected, from both customers connected directly to the Elia grid and distribution system operators. Close and constructive collaboration with the distribution system operators in respect of grid development, flexibility and operational exploitation will be essential for the successful achievement of this challenge.
What you can expect?
As the Junior Key Account Manager DSO, you will be part of a dynamic and forward-looking team but also have the chance to make a real difference. You will be given the opportunity to make an impact that transcends the boundaries of various departments. You will combine day-to-day support with independent project activities.
Your responsibilities? You will be given the opportunity to:
* build a bridge between Elia and distribution system operators: you will identify their needs and work with your colleagues to translate them into concrete actions. Your efforts will pave the way for optimal collaboration between internal and external partners.
* lead the way in digitalisation: you will be the catalyst of process innovation and modernisation. You will work with our IT experts to translate business challenges into digital, customer-oriented solutions.
* strengthen grid exploitation: you will support teams on-site and in Assets to prepare the grid for flexible and future customers. You will ensure that technical requirements and contracts are in harmony.
* switch quickly and in a customer-oriented manner: you will answer customers' questions and concerns promptly and provide advice, action and correct information; by doing this, you will contribute directly to their satisfaction.
* apply your smart customer-data management skills: you will work meticulously and make sure that files are up-to-date and colleagues receive correct information.
Your Profile
* You hold a degree in industrial, civil, or business engineering, with a strong technical affinity.
* You have around two years of experience.
* You are fluent in Dutch and French, with a good command of English.
* You are proactive in seeking out the information you need and are comfortable contacting various departments.
* You can organize your work independently and set priorities.
* You are capable of analyzing information from different sources and formulating clear proposals.
* You are customer-oriented, ensuring the needs of both internal and external stakeholders are understood and translated into simple, effective solutions.
Offer
* Salary: a competitive salary package, allowance for representation expenses, year-end bonus, double vacation pay, meal vouchers (€8 per working day), eco-vouchers, sport & culture vouchers, bonuses based on individual and group results.
* Insurance: group insurance, hospitalisation insurance, ambulant care insurance for the whole family and also personal accident insurance.
* Vacation: You will be entitled to 20 vacation days and 5 additional vacation days, 6 local days, 4 exempt days (after 1 year of employment) and up to 5 long-service days (1 day for every 3 years in employment).
* Social fund: Year-end vouchers, birth and marriage allowance. We will also cover part of the cost of glasses, a dental prosthesis or similar needs.
* Communication: you will be given an iPhone, a phone subscription (for work and private use) and a laptop with internet reimbursement.
* Discounts: you will enjoy a 30% discount on your gas and electricity bill.
* Mobility: we will offer you a company car and public transport or a mobility budget.
* Elia shares: Elia will give you the opportunity to subscribe to shares with a discount of 16.66% on the average share price.
Location
Keizerslaan 20, 1000 Brussels
Our office is easily accessible by public transport, a 5-minute walk from Brussels-Central station.
We also operate a hybrid work policy that allows you to combine working in the office and at home.