Position Details
1. Main accountabilities
• Management of the Supply Chain from customer order till invoicing
o Customer order management (domestic, export, intercompany and direct shipment orders)
o Order allocation
o Logistic coordination of the order preparation
o Order invoicing
o Organize transport (export, import, intercompany, direct shipment)
o Coordination and communication with Customers
• The job consists of managing logistics of
o Distribution of Processing aids
o Distribution of veterinary medicines
o Distribution of API veterinary
o Distribution of nutritional specialties
o Import flows of the above product categories
• Administration of customer orders.
2. Competencies
Technical:
• Understand the basics of supply chain management (Incoterms, payment terms, quality
• certifications, etc..)
• Understand the GXP requirements
• Understand the role of the RP (responsible person)
• Understand the basics of GDP requirements
• Understand and knowledgeable with import/export processes (customs, certificates, origin,
HS codes,
• transport modes)
• Competency required with Microsoft Office
3. Key activities
➢ Supply chain
• Encode customer order in the ERP system
• Analyze terms of orders (letter of credit terms, payment terms, delivery …)
• Receive approval for orders (from responsible person for veterinary medicines or quality manager for the other products)
• Allocate product to order in compliance with customer PO and in compliance with internal rules (i.e. FIFO….)
• Edition of shipment documents in compliance with regulatory, national/international rules
• Issue and check customer invoice
• Coordinate with third party warehouse the preparation of the customer order to meet delivery expectations from customer.
• Coordinate with third party supplier for the preparation of the customer order to meet delivery expectations from customer (direct shipment).
• Communicate and coordinate with Chamber of Commerce, Afsca, afmps and / or other export services the edition of export documents if required.
• Organize and book transport to guarantee the delivery in due time and in respect with the security and safety rules
• Support import activities (customs clearance, coordination with customs brokers, document checks)
• Respect all legislation in force (transport, regulatory, GxP)
➢ Logistics Communication
• Manage the communication between all the party involved in the customer order (sales director, Technical specialist, Responsible person, quality manager, warehouse, customs, transport, customer, finance…)
• Posting of customer invoices in the adequate financial period
• Communicate and coordinate with the customer the delivery of his PO
• Provide support to customers for all questions related to logistics
➢ Order administration
• Consolidate and archive all documents related to customer order in compliance with legal and internal procedures.
• Organize the shipment of all documents related to a shipment to the appropriate persons
• Archive relevant import documentation (CMR, AWB, customs declarations, certificates, ...)
➢ Various
• Check invoices relative to logistics (transport, warehouse, chamber of commerce…)
• Manage transport companies
• Participate with the Planning specialist to the demand plan
• Participate in operational improvement initiatives and logistics projects as required.