SUPPORT ENGINEER - LEUVEN (BELGIUM) - PERMANENT POSITION
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
We're currently recruiting for a Support Engineer to join a network operations team. In this role, you will be responsible for the real-time supervision, monitoring, and operational support of critical network infrastructure, ensuring high availability and performance across the environment.
You will act as a key point of contact for network incidents, working to quickly identify, troubleshoot, and resolve issues that may impact service. This includes analyzing alerts, coordinating with cross-functional teams, and ensuring timely escalation when needed. The position requires a strong operational mindset, the ability to stay calm under pressure, and a commitment to maintaining service quality.
Key Responsibilities:
* Monitor and supervise network infrastructure, ensuring optimal performance and uptime
* Identify, troubleshoot, and resolve network incidents in a timely manner
* Perform root cause analysis and implement preventive measures
* Support maintenance activities, upgrades, and network changes
* Collaborate with internal teams and external vendors to resolve complex issues
* Maintain accurate documentation of network configurations and incidents
* Participate in on-call rotations when required
* Provide clear communication and updates to stakeholders
Requirements:
* Fluency in Dutch (spoken and written) and good command of English
* Strong understanding of networking fundamentals (TCP/IP, routing, switching)
* Experience with network monitoring tools and incident management systems
* Ability to troubleshoot network issues methodically under pressure
* Familiarity with protocols such as BGP, OSPF, MPLS is an advantage
* Basic knowledge xphnsxz of Linux/Unix systems is a plus
* Strong analytical and problem-solving abilities
* Excellent communication skills, especially in high-pressure situations
* Team-oriented with a proactive mindset
* Ability to learn quickly and adapt to new technologies
The Offer:
* A permanent, full-time employment contract
* A salary & benefits package commensurate with experience
Please send over your CV to or call me on As always, we are open to recommendations, so please feel free to pass this on to other suitable candidates.