Senior IT Program Manager – Cards & Payments Integration
Location: Brussels
Hybrid: 50% on-site / 50% remote
Travel: Regular international travel required
Context
A leading European financial institution is launching a major cards & payments transformation program through a newly created Joint Venture.
The program will:
* Integrate internal systems with the JV’s services
* Align operational processes with new platforms
* Adapt roles and responsibilities to enable smooth collaboration
The JV will deliver a complete value chain for consumer & business cards: issuing, acquiring, domestic & international schemes, and EPI.
As Senior IT Program Manager, you will ensure successful IT delivery and smooth coordination between business, IT, and external stakeholders.
Key responsibilities:
* Develop and manage IT program plans
* Drive program governance & stakeholder alignment
* Support leadership in program boards & steering committees
* Deliver IT projects in an agile way of working (quarterly planning, sprint cadence, scrum-of-scrums, reporting)
* Coordinate contributions from multiple tribes in an end-to-end setup
* Manage risks, issues, and dependencies
* Lead capacity planning & resource allocation
* Support financial management (budget follow-up, business case updates)
Profile Requirements:
* 7+ years’ experience in IT & Business program/project management
* Strong knowledge of Agile and project methodologies/tools (Prince2, PMBOK, MS Project, Clarity, etc.)
* Proven track record in managing complex programs with multiple stakeholders
* Familiar with workflow processes and IT systems
* Excellent communication in English & French (Dutch is an asset)
* Strong skills in stakeholder management, structure, problem-solving, and leadership
Nice-to-have:
* Experience in cards processing (issuing & payments)
* Background in banking/financial services
* Exposure to shared platform or centralisation projects
* Experience in international & multicultural environments