Customer Support Role
We are seeking a skilled Customer Support Analyst to provide top-notch assistance to our clients and internal teams.
* ">Highly effective communication and problem-solving skills
* Ability to work collaboratively in a dynamic environment
As a key member of our team, you will be responsible for:
Job Responsibilities
1. Providing prompt and professional support to customers via various channels
2. Investigating and resolving technical issues related to our software
3. Collaborating closely with internal teams, including Consultants, Sales, and Developers
Required Skills
To succeed in this role, you will need:
* Fluency in English, both written and spoken
* Strong analytical and troubleshooting skills
* Familiarity with XML, Python, and JavaScript
Benefits
We offer a comprehensive onboarding program, including two weeks of intensive functional training and a final certification. You will have the opportunity to contribute to the continuous improvement of our software and enjoy a competitive compensation package.
Join our team and be part of an innovative and fast-paced environment where your skills and ideas will make a real impact.