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**Our Purpose**
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, B2B Program Management
The Manager, B2B Program Management role for SME is a strategic execution position focused on scaling Mastercard’s Commercial & New Payment Flows value proposition through powerful B2B partnerships. This role is responsible for the end-to-end lifecycle of partner integrations, ensuring that ERPs, B2B Marketplaces, e-Procurement and BaaS platforms can seamlessly "enable" Mastercard solutions for their SME clients.
You will lead the operationalization of B2B partnerships, from the final stages of the deal to market launch. This involves translating partnership agreements into actionable delivery roadmaps, managing technical enablement workstreams, and ensuring that our B2B products (payments cards, virtual cards and digital tools) are successfully adopted by the partner’s ecosystem.
Key Responsibilities
- Lead the "ready-to-market" process for B2B partners, ensuring they have the technical resources, product knowledge, and operational support to launch Mastercard SME solutions.
- Own the delivery roadmap for complex B2B integrations, ensuring that both Mastercard and the partner meet critical milestones for domestic and cross-border SME payment programs.
- Act as the central point of contact between external partner teams and internal Mastercard functions to ensure a unified "one Mastercard" delivery.
- Establish and lead governance routines with partners to track implementation progress, resolve blockers, and align on joint success metrics.
- Monitor post-launch performance of B2B programs, using data to identify optimization opportunities that drive SME usage and partner satisfaction.
- Create repeatable playbooks and enablement toolkits to accelerate the onboarding of future B2B partners within the SME segment.
All About You
- Solid experience in program management with a strong emphasis on external partner management or client-facing technical delivery within the B2B financial services or Fintech space.
- Comfortable navigating API documentation, platform integrations, and digital product workflows to guide partners through the enablement journey.
- Proven ability to manage complex partner dynamics, negotiate delivery priorities, and maintain accountability across organizations without direct authority.
- A self-starter who can bridge the gap between high-level partnership strategy and the granular details of project execution.
- Strong ability to communicate program health and strategic outcomes to both technical teams and senior executives.
- Project Management Certifications: PMP, PRINCE2, or Agile certifications (e.g., CSM, SAFe, or PMI-ACP) are highly desirable.
- Proficiency in industry-standard tools such as Jira, Confluence, Asana, or Microsoft Project to manage roadmaps and track technical workstreams.
- Familiarity with data visualization tools (e.g., Tableau, Power BI) to monitor program health and post-launch performance metrics.
- Bachelor’s degree required (Business, Engineering, Computer Science, or related field - a post-graduate degree or MBA is highly preferred and will be considered a strong plus.
- English fluency is required. Spanish is desirable for LATAM regional collaboration.
- Availability to work in a hybrid model, being in office 3x per week.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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A leading international financial institution with a strong presence across multiple global markets and a well-established operation in Brazil is undergoing continuous investments in technology modernization, operational resilience, cybersecurity, and governance enhancement initiatives.
Operating within a highly regulated financial environment, the organization supports complex corporate and investment banking operations, combining global standards with local regulatory requirements. The company continues to strengthen its technology governance, risk management, and information security frameworks while advancing digital transformation and infrastructure evolution initiatives across its regional operations.
The organization offers a multicultural environment with close interaction between local and international leadership teams, requiring strong collaboration, structured communication, and high operational discipline.
Purpose of the Position
This position will lead and coordinate strategic technology initiatives within a highly regulated financial services environment, ensuring projects are delivered with strong governance, operational stability, risk visibility, and stakeholder alignment. The role acts as a bridge between business, technology, vendors, and global leadership teams, supporting both local operational demands and broader corporate standards driven by an international organizational structure.
The professional will operate in a complex enterprise environment where legacy platforms, modern systems, regulatory requirements, and operational dependencies coexist simultaneously. Beyond project execution, the role is expected to provide transparency, structured communication, and decision support across multiple stakeholders while maintaining compliance, audit readiness, and security standards throughout the project lifecycle. This position also plays an important role in supporting technology modernization, infrastructure lifecycle management, operational resilience, and governance initiatives, helping balance delivery efficiency with the control standards expected from a global financial institution.
Main Challenges and Assignments
* Lead complex cross-functional IT projects within a highly regulated financial services environment, balancing delivery timelines with compliance, security controls, and operational stability.
* Coordinate initiatives involving legacy systems, infrastructure dependencies, internal applications, vendors, and SaaS platforms, ensuring proper governance and dependency management.
* Manage projects impacted by regulatory, audit, risk, and security requirements, adapting plans and priorities when operational or compliance-related changes occur.
* Act as a central coordination point between local and international stakeholders, providing executive-level visibility, structured communication, and clear risk escalation.
* Support incident and crisis management scenarios, helping leadership understand business impact, coordinate communication, and maintain governance during critical situations.
* Navigate an environment with shared resources, multiple simultaneous priorities, and high business criticality, requiring negotiation, prioritization, and strong stakeholder alignment.
* Drive initiatives related to technology modernization, obsolescence management (EOL/EOS), operational resilience, and infrastructure lifecycle improvements without compromising governance standards.
Experience and Professional Qualifications
* Strong experience managing IT Projects or Technology Programs within banks, financial services, insurance, or other highly regulated industries.
* Proven background in Project Governance, PMO, risk management, stakeholder management, and executive reporting.
* Experience working in environments with regulatory compliance, audit requirements, and security controls.
* Solid understanding of complex enterprise technology environments, including legacy systems, integrations, infrastructure, and vendor coordination.
* Advanced or fluent English for interaction with global teams and leadership, capable of communicating effectively with both technical and executive audiences.
* Bachelor’s degree in Engineering, Information Systems, Computer Science, or related fields.
Differentials
* Exposure to financial regulatory projects or highly controlled operational environments.
* Experience with incident management, change management, or mission-critical production environments.
* Experience supporting multinational or multicultural organizations.
* Certifications such as PMP, ITIL, Scrum, Agile, or similar governance/project management frameworks.
* Experience leading projects involving infrastructure transformation, migrations, obsolescence management, or operational resilience initiatives.
Behavioral Profile
Structured and Governance-Oriented
* Highly organized professional capable of bringing visibility, predictability, and strong execution discipline into complex project environments. Comfortable operating within regulated structures that require balancing delivery expectations with governance, compliance, and risk management standards.
Calm and Mature Under Pressure
* Able to maintain composure during production incidents, changing priorities, or critical escalations, ensuring clear communication and structured decision-making. Demonstrates emotional stability, sound judgment, and the ability to support leadership teams during high-pressure situations.
Collaborative and Diplomatic Stakeholder Management
* Strong ability to navigate cross-functional and multicultural environments involving business teams, technical areas, vendors, and executive leadership. Expected to influence through collaboration, transparency, and relationship management rather than through hierarchical authority.
Ownership and Accountability
* Demonstrates strong accountability for project coordination, stakeholder alignment, governance visibility, and risk management beyond pure delivery execution. Capable of translating technical and operational impacts into clear business communication for both local and global leadership teams.
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Senior Director, Project Management - Oversight
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**:
**Senior Director, Project Management - Oversight (Infectious Diseases)**
**At Thermo Fisher Scientific**, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
Our Project Delivery colleagues within our PPD® clinical research services direct, coordinate and manage the technical and operational aspects of projects, securing the successful completion of clinical trials. This includes collaborating with functional area leads to identify and evaluate fundamental issues on the project and to ensure that solutions are implemented. Project Delivery is vital to helping our customers deliver life-changing therapies.
Through our global team, you may engage in diverse initiatives and projects, or be part of a virtual international project team gaining cross-cultural experience. Therapeutic scopes include: infectious and respiratory diseases, oncology/hematology, neurosciences, cardiovascular and metabolic, general medicine and vaccines.
**Discover Impactful Work**: We are seeking a Senior Director, Project Management in our Oversight Team (Infectious Diseases Therapy Area). This role is for the North America, Latin America or EMEA region and is remote-based. A thorough understanding of the broad Infectious Disease landscape is required, and a PharmD, PhD, or MD is strongly preferred.
**Key Responsibilities**:
- Oversee operational excellence, developing strategies to ensure high-quality deliverables and successful financial portfolio management.
- Provide drug development process, strategy, and planning consulting with BioPharma, Biotech, Government, and VC partnerships to optimally position Infectious Disease capabilities.
- Maintain an understanding of current and future infectious disease market trends that may impact business growth and operational delivery strategies.
- Serve as a senior leadership contact for clients, maintaining strategic relationships.
- Provide input to business development and drive business strategy focusing on innovation, operational efficiency, and global footprint expansion.
- Accountable for strategic indication or client-specific portfolio management within a Therapeutic Unit.
- Provide therapeutic expertise in project delivery execution, reacting quickly and appropriately to escalations.
- Drive overall strategy development for proposals and pre-proposal opportunities.
- Support and provide strategic direction within the infectious disease pillar, leveraging thorough knowledge of infectious disease product development.
**A Day in the Life**:
- Serve as a senior-level or executive contact, accountable for strategic indication or client-specific portfolio management within a Therapeutic Unit.
- Drive innovation in project execution, financial negotiations, and prioritization.
- Provide insight into proposal strategy in preparation for bid defense.
- Collaborate with the Therapeutic Unit Head in developing and implementing business growth strategies.
- Maintain awareness and engage as appropriate in the Con Mod process.
- Communicate with People Managers to support employee development, providing expertise and perspective related to client needs and therapeutic knowledge.
**Keys to Success**:
**Education**:
- Bachelor’s degree or equivalent and relevant formal academic/vocational qualification.
- PharmD, PhD, or MD is strongly preferred.
- Broad understanding of the infectious disease landscape
**Experience**:
- 15+ years of relevant experience.
- 7+ years of management responsibility.
- Advanced leadership skills.
**Knowledge, Skills, Abilities**:
- Advanced understanding of global/regional/national regulatory requirements for clinical trials, licensing, and lifecycle management.
- In-depth understanding of regulatory specialty areas, such as preclinical, clinical, CMC, publishing, etc.
- Advanced knowledge of medical terminology, statistical concepts, and guidelines.
- Outstanding analytical, investigative, and problem-solving skills.
- Accomplished executive presence and consultation skills.
- Superior critical and strategic thinking skills.
- Expert negotiation and marketing skills with the ability to drive results.
- Superior judgment, decision-making, escalati
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Clinical Trial Department - Project Management Specialist
**Antes de postularse para un puesto, seleccione su preferencia de idioma de las opciones disponibles en la parte superior derecha de esta página.**
Explore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que lo ayudarán a ser mejor cada día. Sabemos lo que se necesita para llevar a UPS al mañana: personas con una extraordinaria combinación de habilidad y pasión. Si tiene las cualidades y el ímpetu para liderear equipos, hay posiciones listas para cultivar sus habilidades y llevarlo al siguiente nivel.
**Descripción de puesto:**
The main purpose of the Project Management Specialist role is the overall responsibilit for the successful planning, execution, monitoring, control and closure of clinical supply and/or patient centric services projects.
**Main Duties and Responsibilities**
1. The role is highly people oriented and entails dealing directly with clients and internal operational departments for setup and implementation of projects including but not limited to the following scope:
Patient Centric Services (e.g. Home Healthcare (HHC) visits, Direct-to/from-Patient (DTP/DFP) shipments),
Storage and Distribution of supplies (ancillaries as well as medicinal products, such as Investigational Medicinal Product (IMP), Non- Investigational Medicinal Product (NIMP), Active Pharmaceutical Ingredients (API), Standard of Care (SoC) Commercial Product, Product(s) for Named Patient Programs (NPPs)) to investigator sites, local and regional depots, HHC providers and clinical trial participants
Expanded Access Programs
2. The role necessitates taking ownership of the project. This involves providing the client with a primary contact point and acting as the "project owner" to coordinate the internal operational and quality departmental roles in the project.
3. The Project Manager is responsible for managing the project budget and ensuring key study deliverables are maintained in accordance with study contracts. Project activities among others encompass the support of project strategy and feasibility discussions, the creation of a Project Management Plan between Marken and its clients, development of additional project related internal and external forms and work instructions, training of Marken and external project stakeholders, setup of involved system (e.g. Marken inventory, track & trace or Home Health Care system), tracking of project activities and milestones, support with Quality incidents.
4. Other responsibilities include dealing with project enquiries, preparation and maintenance of study reports and KPIs, supporting change order processing and project billing activities, assisting in client audits, developing SOPs and project forecasting.
5. Outside of client project support, the Project Manager is expected to be an engaged member of the Project Management team, contributing to training, business process documentation, departmental activities, and the similar which will improve the department, and Marken, over time.
**General**
To adhere to all company Policies always.
To undertake any other reasonable duties at the request of the Line Manager.
Ensure compliance with national and international standards and legislation
Travel as reasonably requested by the Line Manager for the performance of duties.
MF-QA-005 v03
**Person Specification**
**Title:** Project Management Specialist
**Reportable to:** Project Manager, Team Lead
**Department:** CTD
**Site:** LATAM Remote
**Tipo de empleado:**
Permanente
UPS se compromete a proporcionar un lugar de trabajo libre de discriminación, acoso y represalias.
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SAP Ixp Intern -project Management for Ecosystem Innovation
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**e help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**About the SAP Internship Experience Program**
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
**Three reasons to intern at SAP**
**1. Culture of collaboration: m**eet with mentors, make new friends across the globe and create a thriving personal network.
**3. Gain visibility: w**ith SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.
**What you’ll do: S**upport the Labs branding and visibility within our Ecosystem, by supporting sponsorship events, internal campaigns, partnership with universities, content, etc.
**Position title**:SAP iXp Intern - Project Management for Ecosystem Innovation
**Location: S**ão Leopoldo, RS
The role is focused on innovation and co-innovating within the SAP ecosystem, while enhancing the SAP brand in the region and expanding visibility both internally and externally.
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- evelop communication, negotiation, and brand-building skills while interacting with key stakeholders and leaders.G
- ain insights into SAP strategy, project management, and brand management practices.E
- xpand your professional network through interactions with diverse ecosystem players and stakeholders.O
- pportunity to grow in terms of leadership and executive drive, due to the autonomy and empowerment offered by this role
Skill Enhancement:
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- evelop communication, negotiation, and brand-building skills while interacting with key stakeholders and leaders.G
- ain insights into SAP strategy, project management, and brand management practices.E
- xpand your professional network through interactions with diverse ecosystem players and stakeholders.O
- pportunity to grow in terms of leadership and executive drive, due to the autonomy and empowerment offered by this role.
**What you bring**:
We’re looking for someone who takes initiative, perseveres, and stay curious.
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- otivation to contribute to meaningful and innovative projects, with curiosity and openness to continuous learning.Proficiency in English (written and spoken).
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- amiliarity with Office tools and project management practices.
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- asic skills in video and photo editing are a plus.
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**eet your team**:
This internship offers a unique opportunity to gain valuable skills and insights into project management, innovation, and brand enhancement. It is an excellent chance to be a vital part of SAP’s strategic initiatives and visibility expansion efforts.
**Bring out your best**
W**e win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. P
lease note that any violation of these guidelines may result in disqualification from the hiring process.
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3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
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