As an Account & Tender Specialist your responsibilities are:
* Manage customer accounts and ensure high satisfaction levels.
* Oversee tender processes and prepare necessary documentation.
* Coordinate with internal departments to ensure smooth operations.
* Analyze client needs and provide tailored solutions.
* Maintain up-to-date records and reports related to accounts and tenders.
* Respond promptly to customer queries and resolve issues efficiently.
* Support the team in achieving departmental goals.
* Contribute to continuous improvement initiatives within the customer service department.
A successful Account & Tender Specialist should have:
* Educational background in business administration, data management, or a related field.
* Fluent in English & French.
* Experience in account management or tender processes in the aviation industry is a big plus.
* Excellent organizational and multitasking skills.
* Strong communication and problem-solving abilities.
* Excellent Excel-skills (pivot tables, graphics, formulas).
* Customer-focused mindset with attention to detail.
Our customer offers you:
* A competitive monthly salary.
* A role with real responsibility, where you take ownership of your scope and decisions have a visible impact on daily operations.
* High variety in tasks, combining operational follow-up, coordination, and problem-solving in a fast-paced environment.
* Exposure to an international setting, working closely with airline partners and internal teams.
If you are ready to take on the challenge as an Account & Tender Specialist, we encourage you to apply now and become part of a dynamic team in Zaventem.