* Coordinate Inspections:
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o Schedule and organize inspections for various commodities.
* Ensure all necessary documentation and permits are in place before inspections.
* Documentation and Reporting:
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o Prepare and maintain detailed inspection reports.
* Ensure compliance with industry standards and regulations.
* Record and track inspection results and non-compliance issues.
* Communication:
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o Updates and Feedback: Provide regular updates to clients about the status of their inspections. This includes notifying them of any delays, issues, or changes in the inspection schedule.
* Initial Contact: Establish and maintain strong relationships with clients. This includes understanding their specific inspection needs and expectations.
* Report Delivery: Ensure that clients receive detailed and accurate inspection reports in a timely manner. Address any questions or concerns they may have about the findings.
* Team Collaboration: Work closely with inspectors, quality control teams, and other internal departments to coordinate inspection activities. Ensure everyone is informed about their roles and responsibilities.
* Issue Resolution: Facilitate communication between different teams to quickly resolve any issues that arise during the inspection process.
* Quality Assurance:
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o Verify that inspection procedures are followed correctly.
* Implement and monitor quality control measures to ensure the accuracy and reliability of inspection results.
* Compliance:
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o Ensure all inspections comply with relevant legal, regulatory, and internal standards.
* Stay updated on changes in industry regulations and standards.
* Administrative Support:
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o Assist in the training and onboarding of new inspection staff.
* Manage inspection-related records and databases.
Requirements
* Langues
*
o English - Must have
* Spanish or Mandarin - Either o must have
* French - A plus
* Dutch - A plus
* Education:
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o A degree in a relevant field such as Engineering, Business Administration, or a related discipline is often preferred.
* Experience:
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o Previous experience in the TIC industry or a related field is a plus
* Familiarity with commodity inspection processes and standards is a plus
* Sales experience is a plus
* Skills:
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o Strong organizational and multitasking abilities.
* Excellent communication and interpersonal skills.
* Attention to detail and a high level of accuracy.
* Proficiency in using inspection management software and tools a plus.
* Tech tools
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o Office Suite ( Teams, Outlook, Word, Excel)
* AI tools a plus
* Automation experience a plus
Benefits
Potential travel opportunities
Career potential to grow into an Account Manager role (up to Key Account Manager)