Job Description - Roles and Responsibilities
DESCRIPTION AND TASKS
Description
* We are looking for a Business Analyst to join our broker front ambassador team (core).
* You will work on Front-Office related topics within our transformation roadmap with the focus on non-life insurances
* You will assist to develop the solution definition in order to arrive at a high-quality E2E IT solution to be able to create an excellent user experience for brokers and partners.
* You should have relevant experience as a functional analyst within insurance context and hold a strong focus on user experience (UX), translating user needs into intuitive and effective solutions.
Tasks
* You are responsible for the analysis & documentation within the product team of broker front with the focus on non-life insurances.
* You start from business analysis, architectural vision and imposed standards to define the correct functional and non-functional requirements.
* You will participate in workshops with important stakeholders for the collection of requirements.
* You model the agreed processes and describe the needs in a way that is understandable and unambiguous for both business, technical analysts, design team and offshore Back-Office team by, among other things, using use cases and structured documentation.
* You ensure the necessary coordination with knowledge transfer between all parties involved, both within business and IT.
* You and your colleagues ensure that the design guidelines are followed and kept up to date.
* You participate in projects to contribute to the delivery of high-quality IT solutions within the set scope, time and budget.
* You can easily collaborate with external parties, both onsite and offshore.
Profile and experience
Profile
* Plan-based, independent and result-oriented
* Strong analysis skills, accurate and problem-solving
* Communicative and a real team player.
* Customer focus is very important to you
* A hands-on mentality
* Able to handle change and flexibility in project requirements and priorities
* Resilient under pressure and thrive in fast-paced environments
* You have a very good knowledge – both orally and in writing – of Dutch and English
Required experience
* Medior to senior (3+ years of relevant Insurance experience)
* Experience with business analysis in larger insurance organizations, preferably non-life
* Familiarity with Agile ceremonies like sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Optional experience
* Experience in non-life mobility underwriting and claims is an extra asset
* Experience with analysis and modeling techniques such as BPMN and UML techniques, including use cases is a plus