Overview
Amazon Transportation Services (ATS) Brazil operates one of the most complex and fast‑growing Middle Mile networks in Latin America. Our network connects Fulfillment Centers, Sort Centers, Inbound Cross‑Docks (IXD) and Delivery Stations across the country—moving millions of packages every week through surface, air and multimodal transportation lanes. This leader will oversee daily operations and drive the next generation of inbound surface operations, including Transshipment, IXD and We Pay.
Key Responsibilities
* Manage daily operations within ATS Brazil, based at GRU8 in Cajamar, São Paulo.
* Own IB execution and operations across Transshipment, IXD and WePay.
* Resolve daily transportation challenges such as balancing inbound demand against constrained capacity, ensuring carrier safety and regulatory compliance, and protecting the customer experience.
* Contribute to strategic and tactical plans, translating long‑term network objectives into actionable, sequenced annual operating plans.
* Lead strategic planning processes (OP1/OP2) for inbound operations, articulating resource requirements, investment priorities, and headcount plans in alignment with ATS Brazil and WW ATS leadership.
* Run operations with multiple stakeholders, ensuring 3‑year roadmap objectives cascade into quarterly milestones, weekly team priorities, and individual accountability frameworks.
* Serve as the voice of IB operations in operational forums, presenting business reviews, strategic proposals and risk assessments to leadership.
* Influence technology and product roadmaps by identifying automation and tooling opportunities (capacity management, demand forecasting, shipment visibility) that enable the inbound program to scale.
Basic Qualifications
* Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
* Experience in managing teams.
* Bachelor's degree.
* Experience in Engineering, Operations, Business Administration, or a related field.
* Experience leading large teams/operations in a rapidly changing customer‑service, manufacturing, production or distribution environment.
* Experience solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business.
* Experience in Business English skills, both verbal and written.
* Experience in communication and presentation skills, both written and verbal in Portuguese & English.
* Experience working in an operations, supply chain, transportation, project management or management consulting role.
Preferred Qualifications
* Experience with performance metrics and process improvement and Lean techniques.
* Experience in transportation operations and industry knowledge.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
#J-18808-Ljbffr