Role Overview
We are looking for a skilled UX Designer to support digital project delivery by ensuring best-in-class user experience practices are integrated from design through to execution.
Key Responsibilities
* Assist the Project Manager in the design phase to ensure adherence to UX standards
* Align design efforts with the broader digital ecosystem while identifying improvement areas
* Collaborate closely with UI designers during the design creation process
* Identify reusable components and contribute to the design library using tools like Figma/Zeroheight
* Conduct user tests, interviews, and deliver clear analysis reports
* Analyze user behavior using tools like Google Analytics and Hotjar
* Interpret business needs and align them with technical capabilities
* Support the project lifecycle from concept to implementation
Skills & Experience Required
* Minimum 4 years of experience in UX design
* Strong understanding of UX theory and best practices
* Proficient in Figma for setting up wireframes with UX recommendations
* Experience with user testing, reporting, and market/user research
* Ability to perform business analysis and challenge requirements constructively
* Familiarity with project management methodologies
* Understanding of architecture constraints and design scalability
Other Considerations
* Ability to work autonomously
* The provider should be able to propose backup UX resources during peak periods or holidays
* Comfortable in multilingual, collaborative, and fast-paced environments