Tasks and responsibilities
We are looking for a Salesforce Architect/Senior Dev to work on the digitalization projects of our customer and to manage corrective & evolutive maintenance on the current deployed applications (Salesforce service cloud & FSL for service client, Bureau d'étude and travaux client).
The consultant will interact with our business representatives, Functional Analysts, other Salesforce developers, FSL Functional Lead and our Salesforce deployment coordinator and business process analysts.
The mission will be done in Time & Materials in our offices, or in Homeworking, following our client rules.
The mission consists of :
- providing support on Salesforce FSL/service cloud solution (user management, master data management)
- solving incidents and problems on the deployed applications
,- defining use cases and user stories in collaboration with the business analyst.
- configuring and/or develop user stories
- testing the use cases and user stories during System Tests and System Integration Tests
- Reviewing Peers code
- supporting Business during User Acceptance Tests
- managing sanity checks after the deployment in Production of a release
Your profile
* Certified as Salesforce.com Platform Dev 1
* During the interview the candidate can demonstrate experience with Multi Cloud, processes, best practices & implementation
* Fluent in English
* Fluent in French or Dutch
* Proven experience in designing Salesforce solutions
* Proven Experience in Salesforce configuration and custom code (APEX)
* Proven experience in the energy or/and utilities sector
* Proven experience with CI/CD technologies and processes (Jenkins, DevOps,...)
* Proven experience with FSL (Field Service Lightning) technology, processes, best practices & implementation
* Proven experience with JIRA
* Certified as Salesforce Platform Data Architect
* Certified as Salesforce.com App Builder
* Good knowledge of the other national language (FR/NL)
* Proven knowledge of MIG (Market Implementation Guide) 6.0 processes
* Ability to understand a problem, to reproduce it and to identify its origin
* Ability to work in Agile Methodology & SCRUM Framework
* Ability to manage backlog refinement (using JIRA)
* Ability to manage technical analysis (Use Case / User story description)
* Ability to translate the functional need into a technical solution
* Ability to configure & develop in Salesforce platform (LWC & Apex code included)
* Ability to test a solution (Test case definition, execution, bug tracking)
* Master Data mass creation/modifications (Service Catalogue, Timesheet, SA,…) via tools like Inspector
* Administration of Users, User profiles, permission sets, User groups, User queues
* Clear understanding of Object Manager possibilities: field setup, page layout, Lightning pages, Validation rules,…
* Knowledge of FSL objects (Service Appointment, WO, WOLI, Timesheet,…) is a plus
* Good communication skills (ability to adapt communication according to the audience)
Offer
You will be part of a growing Belgian SME where initiative and personal development are encouraged. We will provide you with an enjoyable work environment with fun colleagues. We will work out a career plan with you, with attention and a budget for extra education/certification. You can count on an attractive salary, supplemented with extra-legal benefits, including a company car.
(Freelance is also possible)