Organisation and department description Join a globally renowned company with 25,000 employees worldwide, yet a human sized team of 250 people in Belgium. Our client is a leading producer of high quality food productsbrands that most people have enjoyed at some point in their lives. With two production sites in Belgium, they combine local expertise with international innovation to deliver excellence. Their IT & Digital Services team plays a crucial role in supporting the company''s transformation, developing cutting edge solutions in e Commerce, data management, and industrial optimization.In this role, you will mainly contribute by delivering high quality internal IT support to users, ensuring smooth operations and quick resolutions to technical issues. Over time, as you grow within the team, you will have the opportunity to expand your skills and take part in IT projects, contributing to the company''s broader digital transformation. If you''re looking for a role where technology meets tradition in a dynamic and people oriented environment, this is your chance! Job descriptionEnsure optimal functioning of tools, systems, and networks with the Infrastructure teamHandle incidents (Level 1 & 2) and escalate complex issues as neededMaintain up to date technical documentationSupport and participate in several IT projects on group levelEnsure data integrity, backup, and access managementMonitor and analyze system performanceManage infrastructure access rights and diagnose malfunctionsCoordinate with external experts for incident resolutionAutomate, document, and streamline recurring tasksMaintain an up to date IT inventoryOversee onboarding and computer renewals for employees ProfileBachelor''s degree in computer science or equivalent experience in user supportMinimum 2 years of support experience, preferably in industrial ITFluency in French and English. Knowledge of Dutch is a strong plusPassionate, proactive, and eager to learn new technologiesOrganized, patient, and results driven in managing projectsSkilled in Windows, Office 365, SharePoint, and device management (PCs, smartphones)Knowledge of networking, scripting, and telephony is a plusExcellent communicator, comfortable with internal and external stakeholdersService oriented, attentive to users, and able to explain technical issues clearlyMaintains confidentiality and stays up to date with technology trendsImportant note: Our client has a strong preference for candidates living less than 30 minutes commute away from Brussels (Ixelles) Offer In this role, you will report directly to the CIO Benelux, a leader who started his own career as a Support Engineer and strongly believes in continuous learning. He encourages his team to develop new skills and be able to support one another, ensuring that everyone grows and gains diverse expertise. You can expect an attractive package, including:A competitive gross salary, aligned with your experience and skillsCompany car (optional) with fuel cardMea