Business Analyst - e-Commerce Expert
Rue du laid burniat, 5,, 1348 Ottignies-Louvain-la-Neuve, Belgique Services / Business Services
Are you ready to learn fast and have a real impact on the company?
Join Odoo, a growing software company with a
killer product ,
a
huge global community, as well as a
fun and exciting work environment .
Odoo Business Service department is looking for its future colleagues to help us achieve our mission: Leading the market by example and helping companies working in a more efficient way. You feel you are the perfect fit to participate to this challenge, check what you can expect from this job.
Users of the Product
12,000,000
Company Growth
60% Year over year
Company Maturity
Profitable
As Business Analyst,
you will implement Odoo. You'll be in direct touch with the clients to help them with the good use of all Odoo Marketing apps (CRM, Marketing automation, Email Marketing, ...). Therefore, you will analyze their needs, design the solution, configure their flows as well as deliver personal training sessions. You will be at the front seat to ensure the project is delivered on time and on budget. Basically, you will be responsible to deliver the best management solution to your customers As a Business Consultant, you will also
support the growth of our partner network. You will help & coach our partners, from all around the world, to implement their customers projects and to become Odoo Experts.
Besides, as a
Website/Marketing Expert
,
you will push the boundaries of mastery by specializing yourself in a cohesive set of apps, combining it with in-depth business knowledge. You will receive regular training to keep on increasing your proficiency in Odoo, both at a functional and technical level, as well as developing a clear understanding of the field realities in which you are going to operate during your projects.
With this double-hat, you will join our center of excellence aiming at supporting our business services, increasing our community knowledge and putting your application(s) on the map. Among other activities, you will:
Be a reference point for the business analysts' team by supporting, coaching and training them;
Collaborate with our Product Owners to transmit customer and partner feedback;
Support our Sales and Marketing teams develop your apps reputation;
Be highly involved in the Odoo Experience, our annual event;
Develop new service offerings on top of the existing ones;
And many more
This role is challenging, but intellectually stimulating, and profoundly rewarding since you help our customers, partners and colleagues take the best advantage of our Marketing suite of apps. Despite the specialization, the diversity of missions makes everyday a different experience.
In the very first weeks, you will quickly get involved in your first projects receiving the support of more experienced colleagues, going through an onboarding of 6 months in our Quickstart team. You will progressively increase your level of autonomy but never forget that two heads are better than one You won't have time to get bored as each project is different (industry, scope, etc.)
MUST HAVE
2-7 years of experience in the e-commerce field
Hands-on in e-commerce
implementation
Experience with e-commerce and website tools (Shopify, Word Press, Magento, ...)
Fluent in English and French (Dutch is a clear plus)
Valid work permit for Belgium
Learn fast & Multitasking
Good communication skills
Autonomous, Assertive & Proactive
RESPONSIBILITIES
Project Management (80%) :
Gain trust of your customers
Analyze client's marketing needs and define the right approach, using Odoo apps
Implement the solution
Configure the technical aspects
Make your customer an Odoo champion
Follow the project and communicate about its status and tasks
Organize and follow-up the Odoo implementations
Internal improvement (20%) :
Support, coach and train other teams on Marketing tools
Produce enlightening content
Collaborate with the Product Owners
Participate in sales and marketing activities
Develop new business services
NICE TO HAVE
Other European Languages
Experienced in another software implementation
Affinity with the IT world
Experience in managing an e-commerce
Experience in SEO is a big +
Advanced knowledge in HTLM/CSS in a big +
What's great in the job?
Get real responsibilities and autonomy in a fast evolving company.
Great team of dynamic people (+/-200), in a friendly and open culture.
Diversity in the projects.
Expand your knowledge of various business industries.
Two weeks of intensive functional training with a final certification.
Marketing Suite of Apps.
The Odoo culture
Building a company we love.
The founder's story
From 1 to 250 employees in 5 years.
What we offer.
Salary Configurator
A full-time position
with attractive benefits.
Exchange Program
Apply to a similar position
in a subsidiary of Odoo.
Sponsored Events
Afterworks, BBQ, several team buildings, LAN parties, etc...
Trainings
12 days / year, including 6 of your choice,
for personal development.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit basket, coffee and a chef
Wanna join the fun?
Step 1: CV screening
Our Recruitment team will check if you match the requirements and our team needs
Step 2: Phone interview
If your CV is received positively, you will receive a call from one of our recruiters so that you can explain your motivations and ask any questions you may have.
Step 3 (optional): Video call with the Manager of the Expertises
Meet your future team leader and discuss the role in more detail, your field of expertise and your interest in the position.
Step 4: Final interview with the Team Leader
It's time for the business case Come discover our office and meet a team leader business analyst and show an Odoo demonstration
Step 5: Get an offer
If the 3 previous steps were positive, you will receive an offer to join our Dream team