Job Description Summary
You will be responsible for promoting and growing our Advanced Diagnostic Solutions portfolio while supporting medical procedures in the field. In this role, you will build strong, long‑term relationships with customers, becoming a trusted partner who understands their needs and contributes to their success. You will be the main point of contact for your assigned accounts and territory, working closely with customers to resolve challenges, identify new opportunities, and drive growth through upselling and cross‑selling.
Job Description
As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters.
Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.
Main Responsibilities
* Deliver quantitative and qualitative quarterly/annual objectives aligned with corporate policies and adhering to local legal regulations.
* Track and analyze account performance, delivering regular updates and reports to internal and/or external collaborators as required.
* Participate in internal and external training and development activities as requested by the manager.
* Build and nurture strong, long‑lasting relationships with customers in the assigned business area and territory to ensure their satisfaction and retention.
* Engage actively in meetings both inside and outside the organization according to business needs and in response to requests from relevant collaborators.
* Work daily with the existing CRM system to maximize sales process efficiency.
* Serve as the main point of contact for assigned accounts, addressing inquiries and providing professional technical support.
* Participate in complaint reporting process according to corporate and regional requirements, ensuring thorough and timely documentation.
* Address customer complaints effectively, working towards satisfactory resolutions.
* Deliver training activities for customers and on‑site presentations as required.
* Understand customers’ needs and objectives to identify opportunities for the company to provide value and solutions.
* Identify and pursue new business opportunities within existing accounts to drive growth and revenue.
* Organize and actively participate in conferences and conventions.
* Monitor market developments and competitive activities.
* Collaborate with internal teams (sales, marketing, product, logistics, tenders, customer operations, etc.) to ensure client needs are met and solutions are delivered effectively.
Preferred Profile
* University degree, preferably in Biology, Biochemistry, or Molecular Biology.
* Minimum 2 years of proven sales and marketing experience in the med‑tech or pharmaceutical sector.
* Working proficiency in English; Dutch, French is a preference.
* Solid practical knowledge of MS Office.
* Valid driving license and readiness to travel up to 80% of working time.
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Primary Work Location
BEL Erembodegem - Dorp 86
Salary Range Information
€59,000.00 - €89,975.00 EUR Annual
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