The Senior Manager Global Application is responsible for defining, organizing, operating, and maintaining the global business application portfolio and business solutions across all locations to ensure a consistently positive experience and capability to meet current and future needs. In this position, you will report to the Global ICT Director.ResponsibilitiesDefine and manage the Global Application Portfolio including governance and lifecycle management,Define, align, organize and plan with business partners application changes and enhancements in a way operations can smoothly transition to optimize the value creation,Lead the business application experience delivery focused on business process automation (ERP, CRM, LMS, HRS, MES, LOGISTICS, ...),Be responsible for the global application software lifecycle management,Define the Service Catalog for application, measure performances and organize the review with business stakeholders,Agree with business partners delivery strategies to ensure adoption,Define the governance regarding support, change, and security,Negotiate and manage support agreement (KPI),Provide team with continual education,Measure and improve adoption and system knowledge with the Training department,Evaluate new products and services in line with industry trends and emerging technologies,Encourage a continuous improvement culture that focuses on innovation,Manage the delivery with own resources and partners,Define and follow the Global Application budget (SAP, ...)ProfileYou have a degree from a recognized educational institute in Computer Science, Computer Engineering or similar technical field,You have previous IT Team Management experience (10 years’ experience in IT Global Application and ERP),You have an excellent knowledge of SAP or a global ERP (this is a prerequisite),You have experience in project management (medium and large scale),You know how to negotiate and manage contracts with consulting companies,You are able to motivate teams and create a culture of continuous improvement,You are able to drive change on a global level with a focus on digital transformation,You have good communication skills and have strong interpersonal skills,You are detail-oriented and have good analytical and problem-solving skills.You are fluent in French and English, Dutch knowledge being an asset.