We are seeking a highly skilled and experienced Applications Management-Senior AM Engineer (Support) specializing in Microsoft Dynamics to join our team. In this critical role you will be responsible for providing expert-level support and management for our Microsoft Dynamics applications, ensuring optimal performance and efficiency for our organization.
Responsibilities
* Lead and manage the support and maintenance of Microsoft Dynamics applications (EN SE) for the organization
* Analyze and resolve complex technical issues related to Microsoft Dynamics, ensuring minimal downtime and maximum system efficiency
* Develop and implement best practices for application support, maintenance, and optimization
* Collaborate with cross‑functional teams to identify and implement process improvements and system enhancements
* Provide technical guidance and mentorship to junior team members
* Manage and prioritize support tickets, ensuring timely resolution of issues
* Conduct regular system health checks and performance monitoring
* Create and maintain comprehensive documentation for processes, procedures, and configurations
* Participate in project planning and execution for system upgrades and new implementations
* Stay up to date with the latest developments in Microsoft Dynamics and related technologies
Qualifications
* Bachelor’s degree in Computer Science, Information Technology, or a related field
* Extensive experience in Applications Management with a focus on Microsoft Dynamics (EN SE)
* Strong technical skills in troubleshooting, problem‑solving, and system optimization
* In‑depth knowledge of Enterprise Resource Planning (ERP) systems and business process optimization
* Excellent project management skills with the ability to manage multiple priorities
* Strong analytical and critical thinking skills
* Exceptional communication skills, both written and verbal
* Ability to work effectively in a team environment and provide mentorship to junior staff
* Microsoft Dynamics certifications (preferred)
* Experience with customizing and extending Microsoft Dynamics functionality
* Proficiency in SQL and database management
* Familiarity with agile methodologies and ITIL practices
* Fluency in English
Additional Information
* Finance: Competitive salary package, share plan, company performance bonuses, value‑based recognition awards, referral bonus
* Career Development: Career coaching, global career opportunities, non‑linear career paths, internal development programmes for management and technical leadership
* Learning Opportunities: Complex projects, rotations, internal tech communities, training certifications, coaching, online learning platforms, subscriptions, pass‑it‑on sessions, workshops, conferences
* Work‑Life Balance: Hybrid work and flexible working hours, employee assistance programme
* Health: Global internal wellbeing programme, access to wellbeing apps
* Community: Global internal tech communities, hobby clubs, and interest groups, inclusion and diversity programmes, events and celebrations
In compliance with the Law 1581 of 2012, Endava S.A.S. / Endava Colombia S.A.S identified with NIT Nº -3 / N ‑9 with an address at Street 96 No. 10, 38th floor, 7th floor, the city of Bogotá, and Career 48 No. 18A 14th Floor, 19, with telephone number (571), (hereinafter referred to as ENDAVA or the Organization) is responsible for the processing of personal information. ENDAVA informs that once you decide to participate in its recruitment processes, the physical delivery or sending via e‑mail of your resume implies express acceptance through conclusive behavior of authorizing ENDAVA to process your data to participate in the recruitment processes. The personal data provided will be part of the Talent Bank for a maximum term of two (2) years and stored on servers located outside the country. It will be processed for verification of compliance, interview execution, and general notifications related to the recruitment case. If your resume is not pre‑selected, it will be permanently deleted. ENDAVA guarantees that personal data will be used only for the announced purposes and retained for the period required by law.
You and every personal data owner have the right to: know, update, and rectify your personal data; access it free of charge; be informed about its use; request proof of authorization; file complaints for violations of the current regulations before the Superintendence of Industry and Commerce. In applicable cases, you can modify and revoke consent or request deletion of your personal information. For additional information regarding the processing of your personal data, consult Endava’s Personal Information Processing Policy or exercise your right to habeas data by contacting the service channel provided by ENDAVA.
ENDAVA is committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives because inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process please let us know.
Remote Work: No
Employment Type: Full‑time
Key Skills: Junit, Customer Service, Freelancing, Industrial Safety, ACCA, Arbitration
Experience: years
Vacancy: 1
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