We are looking for aSenior Business Analystto join theCommercial Acceleration & Transformation team. This role is central to shaping and translating business processes and customer needs into digital solutions, contributing to a strategic transformation program (Atlas) that impacts the entire B2B commercial landscape.
Responsibilities:
* Translate business strategy into digital capabilities and functional/non-functional requirements
* Map impacts across services, processes, systems, tools, and customer experience
* Collaborate closely with stakeholders from sales and other commercial tribes
* Support and coach fellow business analysts to ensure efficient teamwork
* Co-create a workable backlog with the Product Owner and Scrum Coach
* Maintain proactive communication and stakeholder engagement
* Deliver well-documented, actionable analyses to support decision-making
* Act as a change agent, guiding business stakeholders through new ways of working
Requirements & Qualifications:
* 5 to 10 years of relevant experience as a Business Analyst or in a similar role
* Strong analytical and problem-solving skills
* Experience in commercial environments and large-scale transformations (e.g., ERP, Salesforce)
* Familiarity with agile methodologies and working in cross-functional teams
* Experience working with external delivery partners
* Ability to challenge stakeholders constructively and manage trade-offs
* Strong communication and stakeholder management skills
* Fluent in English; Dutch is a strong asset
Must have skills:
* Business requirement analysis and documentation
* Transformation and change management experience
* Stakeholder engagement under pressure
* Agile project delivery
* Coaching and team collaboration
Nice to have skills:
* Dutch language proficiency
* Salesforce implementation experience
* Telecom industry background
* Experience with business adoption and delivery practices
* Familiarity with greenfield setups and out-of-the-box solutioning
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