Chatbot Product OwnerLocation: BrusselsHybrid workingDuration: 3 month contract (view to extend) Rate: DOE Join our dynamic Channel & Digital Execution team and help shape the future of customer engagement! As Chatbot Product Owner, you’ll drive strategy, development, and continuous improvement of our chatbot experiences across digital platforms.Your mission:Lead chatbot strategy, design, and integration across web, mobile & messaging platformsOptimize conversational flows & UX using data insightsWork cross-functionally to deliver personalized, seamless customer interactionsStay ahead of AI/chatbot trends & tech to keep us competitiveYour profile:5+ yrs in chatbot/AI product roles with strong NLP & UX knowledgeExperience in chatbot platforms, Agile practices & project managementData-driven, user-centric, and proactive problem-solverFluent in either FR/NL/EN and thrive in a multicultural environment