What will you do?
Working
within the Transport Centre of Excellence Department, one of the Key
Transformation Teams at bpostgroup.
To
design, implement, and optimise revenue management processes and systems within
the transport organisation, ensuring accurate revenue recognition, improved
profitability, and alignment between commercial, transportation, pricing and
financial data across all transport modes (road, air, first mile, and final
mile).
Scope of
the Role:
The
Project Manager for Cost to Serve operates within the Transport CoE revenue
management Capability Team, working cross-functionally with Finance,
Commercial, Transport, Pricing. IT, and Data Management to ensure end-to-end
visibility and control of transport revenue streams.
The role covers:
* Development
and standardisation of revenue management frameworks, to enhance service
offerings for clients.
* Integration
of systems and data for accurate revenue capture,
* Implementation of performance metrics and continuous
improvement initiative
Main Tasks:
1.
Process
Design & Implementation:
- Lead the end-to-end design
of the revenue management process across transport functions to ensure timely
and accurate revenue capture.
- Collaborate
with Finance, Pricing, Performance management & Transport to align
billing, accruals, and revenue recognition with accounting principles and
internal policies.
- Define
and document data flows between TMS (Transport Management System), ERP, and
invoicing platforms to ensure financial accuracy and audit ability.
- Develop
governance structures for revenue validation, exception handling, and
adjustments.
- Identify
and address revenue leakage risks through process audits, root cause
analysis, and corrective actions.
- Drive
automation initiatives to improve data accuracy, reduce manual interventions,
and enhance financial reporting.
- Manage
project timelines, deliverables, and stakeholder communications, ensuring
effective cross-functional collaboration.
- Support
KPI development related to revenue accuracy, recovery rate, and financial
timeliness within the transport performance dashboard.
2.
Key Deliverables:
–
End-to-end Revenue Management Framework (process
design, roles, and governance).
- System integration blueprint for accurate data
flow between commercial, operational, and finance systems.
- Revenue leakage and correction process, with
monitoring and reporting tools.
- Training and change management materials to
support adoption across departments.
- KPI dashboard tracking revenue accuracy,
recognition timeliness, and efficiency.
3.
Stakeholder
Collaboration:
- Collaborate closely with
Operations, Finance, Procurement, Commercial, Transport & Network teams
to ensure the invoicing process meets operational and customer needs.
- Facilitate
cross-functional workshops to validate process designs, identify improvement
opportunities, and manage change impacts.
- Serve
as a central point of coordination between business users and technical teams
during process roll-outs and system changes.
4. Success
Measures:
- Reduction
in revenue leakage and disputes.
- Improved
accuracy and timeliness of revenue recognition.
- Increased
transparency of revenue flows across transport and finance systems.
- Enhanced
collaboration between operations, finance, and IT.
- Delivery
of an automated and auditable revenue management process.
6.
Change Management & Communication:
- Develop communication and
training materials to help drive commercial revenue..
- Engage
with stakeholders at all levels to ensure buy-in, clarity, and compliance
with new ways of working;
Stakeholder management:
identifying stakeholders and taking into account potential conflicts of
interest.
- Report
progress, risks, challenges and achievements to senior leadership and Executive
Steering Committee.
7.
Change
management and realization of part of the Transport CoE strategic plan:
-
Establishing synergies, cooperation between people from different departments
and opposing interests
-
Implementing changes
-
Delivery and acceptance of the
requested output of the project
Who are you?
Education:
* Masters Degree in Business
Management or Supply Chain/Transportation equivalent
Required experience for the position:
* 5-10 years of relevant experience
Language skills:
* Fluent in English, Dutch and French an advantage.
Technical knowledge required to perform the function:
* Expert knowledge of project
management (PRINCE2, PMP, or Agile methodologies a benefit)
* Proven experience in
project management or process improvement within transportation, logistics,
or supply chain industries.
* Strong
understanding of end-to-end invoicing or billing processes and their interfaces
with transport operations and finance.
* Demonstrated
ability to map, design, and optimise complex cross-functional processes.
* Expert knowledge of Process
Management/Improvement (Lean,
Six Sigma or continuous improvement methodologies an advantage).
* Proficiency in using and interpreting BI tools (e.g., Power BI, Tableau) and
data systems integration.
* Strong stakeholder engagement and facilitation
skills across different departments.
* Excellent analytical and problem-solving
abilities; able to interpret data to identify process gaps.
Desirable:
1. Experience in large-scale transformation or
finance optimisation programs.
2. Working knowledge of transport and logistics cost
structures, tariffs, and service-level agreements.
What do we offer?
Like a long-awaited parcel, we want to make you feel welcome and valued. Our offer includes a competitive monthly salary, that goes without saying. On top of that, you can count on:
* Meal vouchers of €8 per working
day
* Hospitalization-, group- and
disability insurances
* A phone subscription, including
25GB data
* A flexible renumeration plan,
which allows you to customize your own benefits. A company car, bike
leasing, public transportation, extra days off,... the choice is yours
* Possibility to enter the
Federal Mobility plan
* Work/life balance, thanks to
flexible working hours and the possibility to work from home
* 20 days of statutory leave and
7 additional extralegal days off
* An end-of-year and
performance-based bonus and double holiday pay
* Many benefits from more than 100 bpost-partners
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