1. Mission & Objectives
The Digital Product Owner - Supporting Role (Proxy-PO) supports existing Product Owners in managing workload and ensuring smooth delivery of digital initiatives.
The role focuses on business requirements definition, data analysis, testing coordination, documentation management, and stakeholder communication. The position contributes to both operational activities and ongoing digital transformation initiatives within a structured, agile environment.
2. Key Responsibilities
Business Requirements & Documentation
Manage and maintain project documentation in collaboration tools
Define, create, and review business requirements and acceptance criteria
Gather and consolidate feedback from stakeholders and subject matter experts
Structure and formalize knowledge to ensure clear, high-quality documentation
Data Support & Analysis
Support KPI collection, monitoring, and reporting
Perform data analysis to support decision-making and performance insights
Contribute to the creation and maintenance of product dashboards
Testing & Quality Support
Manage test data and support validation phases
Review testing progress and coordinate testing activities with relevant stakeholders
Documentation, Design & User Journeys
Document workflows and user journeys
Support and document design deliverables
Ensure documentation is well-organized, accessible, and up to date
Performance & Impact Analysis
Support performance analysis activities to assess project impact and value delivered
Project Coordination & Stakeholder Communication
Assist Product Owners in preparing materials for governance and alignment meetings
Facilitate coordination and communication across cross-functional teams
3. Expected Deliverables
Clearly documented business requirements and acceptance criteria
Product dashboards and KPI reporting
Validated test cases and supported testing phases
Documented workflows, user journeys, and design materials
Well-structured, accessible documentation repository
Presentation and supporting materials for governance and alignment sessions
4. Profile & Skills
Experience & Knowledge
3-6 years of professional experience
Previous experience in a digital or product-related function is a strong asset
Experience working in agile environments
Skills & Attitude
Ability to translate business needs into clear, actionable requirements
Autonomous and proactive once objectives are defined
Strong user-centric mindset with focus on measurable impact
Experience coordinating cross-functional stakeholders
Highly organized with strong documentation skills
Fast learner, able to adapt quickly to new environments
Collaborative mindset, able to work efficiently alongside Product Owners
Languages
English: fluent (main language for documentation and stakeholder interactions)
French: good working proficiency