Field Sales Manager – Travel Retail (Luxury & Premium) Your Mission As a Field Sales Manager, you are the ambassador of premium brands and of operational excellence in the field. You supervise a team of Sales Advisors and Brand Animators within Travel Retail. Responsible for driving commercial performance, motivating teams, ensuring flawless in-store execution, and embodying luxury values, you maintain excellent communication with internal teams, partners such as Lagardère, and our clients, for whom you act as a key point of contact. Field Management & Team Motivation
- Ensure a full onboarding process for new joiners: presenting candidates to Lagardère, training new team members, and accompanying them on their first day in the field together with our field coaches.
- Manage, coach, and support the team of Beauty Consultants, Brand Ambassadors, and specialised sales staff.
- Act as a close and accessible point of reference through a strong presence in the field to supervise teams (at Brussels Airport/Zaventem and Charleroi Airport).
- Motivate and energise teams to help them reach their targets, acting as a role model and driving a positive, engaged dynamic. Monitor KPIs closely: daily sales, regular reporting from the teams to the clients, planogram compliance, and professional behaviour on the shop floor.
- Ensure seamless daily communication between teams, the office, clients, and Lagardère.
- Work hand-in-hand with office teams (HR, logistics, training, planning...) You have proven experience in commercial animation, ideally in selective perfumery and cosmetics.
- You have a successful track record in supervising field teams in retail or travel retail.
- You are fluent in Dutch, French, and English.
- A strategic and stimulating role: you will be at the heart of commercial activation for prestigious brands in an international and rapidly evolving environment. Real impact: you will lead a motivated team that relies on you to guide their growth and development. A permanent contract with an attractive package: salary and benefits aligned with your experience.