Sales Effectiveness Analyst (excellence) | 40 hrs/week
We are looking for a proactive and analytical CRM & Salesforce Analyst to support the day-to-day operations of our Veeva CRM system — and Salesforce or similar platforms where relevant. You will be the go-to person for the sales team, keeping the system running smoothly, digging into performance metrics, and helping everyone get the most out of the tools they use every day
.
About the ro
leYou will act as a key point of contact for the sales team, helping to ensure smooth use of the system, analysing sales performance metrics, and supporting overall CRM effectiveness. This role is ideal for someone with a solid understanding of CRM systems, excellent communication skills, and a hands-on, collaborative attitud
e.
Key responsibilit
* iesProvide day-to-day support for the Veeva CRM applicat
* ionAssist all users across the organisation in effectively using the sys
* temSupport the sales team with questions and issues related to Ve
* evaDesign and deliver training sessions for team members on system use and best practi
* cesAnalyse Salesforce metrics to evaluate team performance and effectiven
* essWork on product segmentation analysis and provide insights to optimise sales strateg
* iesCollaborate with other team members and departments to ensure smooth CRM operati
* onsContribute to system enhancements and process improvements as nee
ded
What we're looking
* for2-4 years of experience in a similar analytical or CRM support
* roleHands-on experience with Veeva CRM preferred; Salesforce or other CRM platforms also acce
* ptedStrong analytical skills with the ability to interpret sales and performance
* dataIT-minded with a comfortable, curious approach to technical environm
* entsExcellent communication and training skills — able to support and guide non-technical u
* sersFluent in English, both written and spoken (requi
* red)Dutch is a strong advantage; knowledge of a third language is a welcome b
onus