🚀 We’re Hiring: Customer Engineer – 1st Line Support (Junior 1-3 years experience)
Join our Core Operations team as a Customer Engineer and play a key role in delivering high-quality first-line support to our customers.
🔧 Your Role
As part of the support team, you will:
* Act as the first point of contact for customer inquiries and technical issues
* Perform initial troubleshooting and issue diagnosis
* Ensure timely resolution or escalation of incidents
* Deliver a high level of customer service in a fast-paced environment
🧠What We’re Looking For
* 1–3 years of experience in a support or technical helpdesk role
* Solid general IT knowledge
* Strong troubleshooting and analytical skills
* Fluent in English
* Fluent French required
đź’ˇ What You Bring
* A customer-oriented mindset
* Clear communication skills
* Ability to work efficiently under pressure
* Eagerness to learn and grow within a technical environment
🌟 If you’re looking to build your career in a dynamic operations environment and enjoy solving technical challenges, we’d love to hear from you!
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