Senior Technical Operations Lead – Lab Support Focus
A well-established organisation in the life sciences sector is seeking a seasoned professional to take on a pivotal technical leadership role. This position is ideal for someone who thrives in dynamic environments and has a proven track record of supporting complex operations through periods of transformation.
Key Responsibilities:
Lead and manage on-site technical support teams, including service desk operations and ServiceNow workflows.
Provide hands-on support across lab environments, ensuring continuity and reliability of services.
Act as a stabilising force during organisational change, guiding teams through evolving priorities and operational shifts.
Collaborate with cross-functional stakeholders to align IT support with business needs.
Essential Experience:
Minimum 10 years in a similar role within medium to large organisations, combining leadership with hands-on technical expertise.
Direct experience supporting laboratory environments is required.
Background in pharma or biotech is essential.
Familiarity with ITIL and ITSM processes.
Experience supporting organisations undergoing transition or scaling operations.
Dutch-speaking candidates only.
Important Note:
Please ensure you are comfortable with all the technical and operational aspects listed above before applying. This role demands resilience, adaptability, and a steady hand in a fast-paced, evolving environment.
We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.