PVinçotte is the market leader in Belgium for quality, safety and environmental services. We have built up our know-how and organization in both public and residential buildings, but we are also very active in the energy sector, including nuclear power. We are also particularly innovative when it comes to our customers in the petrochemical and pharmaceutical industries, transport and logistics, and manufacturing. Vinçotte is currently looking for an experienced Credit Collection Officer (M/F/X). /pbr /pWe are looking for a Credit Collection Officer (M/F/X) to assist with the collection of outstanding invoices, and the credit review of new and existing customers. The Officer will be responsible for the customer ageing balance of a division, and will act as single point of contact for its customers regarding their debts, payment dates/plans and disputes. /p pYour responsibilities will include: /p ul liBeing the first line of support for our customers regarding their open invoices, in particular: ul liContacting customers and informing them of their overdue invoices (mails phone) /li liNegotiating suitable payment dates / plans with our customers /li liResponding to customer queries (mails phone) /li liRegistering customer disputes following up with the relevant responsible departments /li /ul /li liEnsuring Vinçotte has strong customer credit management processes: ul liAbility to analyze the financial status of present and future customers /li liEnsuring that customers with late invoices are reviewed in a timely manner /li liImplementing review processes with your Division regarding non-paying customers /li liRaising awareness of the importance of Credit Management in your Division /li /ul /li liPerforming account receivable tasks, such as matching customer payments with their invoices /li liWorking in strong collaboration with all stakeholders to deliver lasting improvements to the Order-to-Cash process, and in particular being the single point of contact for your Division regarding Collection Credit management /li /ulbr /ul listrongDegree /strong: Bachelor degree /li listrongLanguages /strong: Fluency in French, Dutch English. /li listrongExperience: /strongMinimum 3 years of experience in Collection / Credit Management environments, of which: ul liExperience in credit reviews /li liExperience in the Collection process /li liProficiency in the Microsoft Office suite, especially Excel PowerPoint /li liExperience in SAP and / or any Credit Management Software /li /ul /li li strongSkills: /strong ul liExcellent interpersonal skills, including diplomacy and tack /li liStrong time management, enabling you to manage the big picture details simultaneously accurately /li liExcellent written and verbal communication skills the ability to adjust your communication to your stakeholder /li liA demonstrated positive attitude: watchful, problem-solving, flexible, thorough, proactive /li liA strong work ethic: accountability, dedication, integrity /li liStress resistant /li liTeamwork spirit with the ability to establish a responsible relationship /li /ul /li /ulbr /ul liA challenging job /li liLong Term contract /li liWork – life balance with possibility of homeworking /li liTraining in specific Collection and Credit Management tools /li liEnthusiastic and passionate colleagues /li /ulbr / Dispute, Awareness Raising, PowerPoint, Financial Status, Communication, Customer Payments, Lending Management, Customer support, Customer Credit, Billing, Stakeholders, SAP, Negotiation, Customer Requests, Work Ethic, Customer complaints, Division Management, Payments, OTC, Process Management, Debt, Proactivity, Process Review, Engagement, MS Excel, Diplomacy, Billing, MS Office Suite, Accountability, Credit, Credit Collection, Problem Management, Act with integrity, Stress tolerance