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Crm (salesforce) consultant / project manager

Laeken
Novera
Publiée le 16 août
Description de l'offre

What makes working at Novera unique?

When joining Novera, you become a member of our family, in which you are totally included. You take part of shaping Novera’s future, including recruiting new members, participating to proposals, and any internal initiative to shape and grow the company ! You get the opportunity to be trained and build your career in a young, flexible and fun environment.

And what will I do in this position?

* Participate in CRM projects from inception to delivery
* Manage projects / support project management activities (planning, budget, scope,...)
* Support defining the CRM strategy of the client
* Conduct business and functional analysis to shape the business of our customers
* Lead functional workshops, develop a strong understanding of the business needs and translate them into requirements in an Agile methodology
* Design and advise on the To-Be solution to meet the business needs of our clients
* Identify where standard Salesforce capabilities can be used, and where custom developments are really needed
* Configure a tailor-made Salesforce for our customers
* Define and execute test scenarios to validate the implementation
* Train users and participate to Change Management activities to maximize adoption
* All-in-all, get an active role in the digital transformation of our clients!

Yes, but what does it take?

* Master degree with a strong technical / business affinity, or equivalent by experience
* Excellent communication skills (written and oral) & ability to adapt to your audience
* 2-6 years of experience working with Salesforce as consultant / functional analyst / business analyst / solution architect
* Fluent in Dutch and English (alternatively, French and English)
* Outstanding analytical and problem-solving skills
* Experience in business and functional analysis, and/or management consulting
* Experience in software configuration

What is offered for such?

* You get a great package, composed of multiple benefits
* Meal Vouchers and representation allowances
* Hospitalization and dental insurances
* A company Car, with fuel
* Top-quality material to perform your work
* A flexible hybrid work environment
* Great career opportunities, culture and trainings

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