McDonald's is the largest restaurant chain in the world and the most people-oriented enterprise around the globe. We are constantly looking for ways to reinvent ourselves in order to serve our customers better, every single day.
The recipe for success is a combination of a strong brand with a lot of freedom for local markets. Rooted in our Belgian society for more than 45 years, we feel particularly committed to our environment and partners. There are currently 123 McDonald's restaurants in Belgium, run by 25 independent entrepreneurs (Franchisees). Because our business is growing fast paced, we are looking for talented people to reinforce our head offices that provide support to all restaurants.
Ingredients of this Job
The role of the Business Consultant is to oversee and monitor the consistent execution by the franchisees of the McDonald's strategies and standards in order to enhance the customer and employee experience and to maximize sales and profit.
Key responsibilities will include:
* Building strong working relationships with franchisees based on trust and mutual accountability;
* Partnering with the franchisee and other stakeholders ( HR, Finance, Development, etc) to determine opportunities that improve restaurant performance;
* Using key business metrics to analyze and optimize business results;
* Ensuring franchisee execution and compliance with all Standard Operating Procedures and initiatives and develop action plans, milestones and timetables;
* Providing coaching to execute various programs deemed necessary;
* Examining and monitoring the restaurant's profitability, strengthening P&Ls, identify sales boosting opportunities and implement various measures with franchisees to reach sales goals;
* Assisting franchisees in developing and executing re-investment plans.
Your Menu
To be able to thrive in this role, we are looking for:
* At least a Bachelor Degree in Business/Hotel/Retail Management;
* 2 years' or + experience in a field operations-oriented role within the food service industry or comparable multi-unit retail industry;
* Business acumen including financial and analytical skills;
* Fluency in Dutch and French and a good level in English;
* Strong stakeholder management and negotiation skills;
* Experience with people management and excellent prioritizing skills to achieve business objectives;
* Excellent assertive communication (clear verbal and written communication to all levels of both internal and external personnel) and presentation skills;
* Proactive, initiative taker with a sense of humor;
* Strong active Team Player;
* MS Office pack (Word, Excel, Powerpoint, Publisher).
What we have to offer you
* Working for an innovative and people-oriented Belgian SME, backed by a strong and leading multinational;
* The freedom to organize your work around your private life;
* A salary package, including extralegal advantages like an (electric) company car and best in class group insurance;
* 30% discount on all McDonald's products just for you;
* A smile on your face every single working day.
Are you up for it?
Please enlighten us by applying through our website or by sending your resume & motivation letter to
We cannot wait to hear from you