About the Maître d'Hôtel Role
This is a unique opportunity to grow in a creative, demanding, and inspiring environment as a conductor and host of the room.
As a key member of the team, you will lead the floor with purpose, ensuring a smooth and elegant service that fosters a sense of warmth and belonging for every guest.
Responsibilities include overseeing daily floor operations with precision and calm, monitoring bookings and capacity, supervising POS system transactions, and building genuine relationships with regulars and new guests.
Additionally, you will be responsible for fostering a strong team spirit, ensuring fluid communication and mutual support between team members, supporting service during peak times, and addressing guest concerns with empathy and swift problem-solving.
What We're Looking For:
* A minimum 4 years' experience in a similar role, ideally in a high-end restaurant setting.
* A background in hospitality management or related training is a plus.
* A natural team leader: inspiring, supportive, and solutions-focused.
* A warm and confident communicator, with a strong sense of hospitality, charisma, and emotional intelligence.
Benefits:
* Permanent, full-time contract.
* Two consecutive days off per week.
* Attractive group benefits.
* Tailored onboarding and training.
* Career growth within a forward-thinking hospitality group.
Your Skills and Qualifications
We are seeking a highly skilled and experienced professional who can lead our team with confidence and poise. Key qualifications include:
* Fluency in French and English; Luxembourgish or other languages are a plus.
* Experience with reservation systems, POS, and floor management tools.
* A deep understanding of refined service and modern guest expectations.
Why Join Our Team?
At our organization, we value our employees and offer a range of benefits to support their well-being and career development. If you are a motivated and dedicated individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.