👉 I’m recruiting a Client Relations Specialist for my client, a fast-growing Belgian scale-up with a unique, near-monopoly position in the European energy management market.
My client offers a complete end-to-end energy optimization solution – from prospecting and onsite installation to data management and reporting. Their clients include Amazon, Action, Belfius, and leading retail and healthcare organisations.
👉 As a Client Relations Specialist, you’ll be the vital link between clients and technology. You’ll guide clients through onboarding, help them use my client's software to its full potential, and build strong long-term relationships.
You’ll also identify commercial opportunities within existing accounts and contribute to the company’s continued growth.
Your responsibilities will include:
* Onboarding clients and training them on the SaaS platform
* Helping clients interpret and use data for reporting and decision-making
* Acting as the first point of contact for questions and optimizations
* Collaborating closely with field engineers and technical teams
* Spotting upsell and cross-sell opportunities
* Monitoring customer satisfaction and reporting on commercial results
👉You’ll report directly to the CEO and work closely with a small, ambitious customer success and sales team.
👉I'm looking for someone who blends customer focus and commercial drive with an interest in technology and sustainability.
* Bachelor’s degree or equivalent experience
* 2–3+ years’ experience in Customer Success, Inside Sales, or Account Management
* Fluent in Dutch and English (French and German are strong assets)
* Affinity with SaaS, software, or energy solutions
* Familiarity with CRM tools (Salesforce, Dynamics, etc.)
* Excellent communicator, proactive and down-to-earth
* Flexible and comfortable in a fast-growing, dynamic environment
👉 What's in it for you:
* A role with real impact on sustainability and energy transition
* Work for a scale-up with a near-monopoly position in Europe
* An impressive international client portfolio
* Competitive salary
* Extensive training on systems, products and processes
📩 Interested?
Send me a message or your CV – I’d love to share more about this exciting opportunity and the company behind it!
✉️ 𝐌𝐚𝐭𝐡𝐢𝐚𝐬.𝐕𝐚𝐧𝐫𝐚𝐦𝐩𝐞𝐥𝐛𝐞𝐫𝐠@𝐁𝐚𝐝𝐞𝐧𝐨𝐜𝐡𝐚𝐧𝐝𝐜𝐥𝐚𝐫𝐤.𝐛𝐞 |
📞 +𝟑𝟐 𝟒𝟕𝟕 𝟎𝟒 𝟑𝟖 𝟓𝟎 |