We’re looking for a Customer Care Intern in Brussels who will help ensure that our houses and our members receive the best possible support and experience. What you’ll be doing: Ticket Hero: Handle incoming support tickets from members and ensure issues are solved quickly and efficiently. Customer Care Champion: Provide excellent customer service and maintain strong relationships with members. Maintenance Coordinator: Follow up on maintenance issues and make sure repairs are handled properly. House Guardian: Keep a close eye on the overall condition of our Brussels houses and ensure everything stays in top shape. Field Explorer: Spend time on-site when needed to check issues, coordinate fixes, and support the operational team. Handyman Sidekick: Work closely with a handyman and help coordinate tasks and priorities. Problem Solver: Handle day-to-day operational challenges, including occasional urgent situations, with calm and efficiency. What we’re looking for: Autonomous & Proactive: You take initiative and don’t wait to be told what to do. Cool Under Pressure: You can manage stress and stay calm when facing urgent situations. Field-Friendly: You’re not afraid of being on-site and handling practical operational tasks. Customer-Oriented: You enjoy interacting with people and providing great service. Communication Pro: Fluent in English with strong interpersonal skills. If you’re ready to gain hands-on experience in operations, customer care, and property management while making a real impact on our community, we’d love to hear from you! Cohabs was founded in 2016 with one mission: rethinking shared living by creating spaces designed for unforgettable moments. In 2026, we proudly celebrate 10 years of turning that vision into reality! A decade of growth, community, and countless memories. From our first home in Brussels, we’ve expanded to New York, Paris, Madrid, Luxembourg, London, Milan, Washington DC, and Marseille. Looking ahead, our ambition is to reach 12,500 beds across 11 markets and multiple urban living product lines by 2030. Here’s to the next decade of unforgettable moments!