Business analyst

IT Business Analyst

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and Scandinavia and offers the lowest CO2 footprint of all Western European RoRo operators. CLdN’s cargo and multimodal services have a Europe-wide reach using CLdN’s extensive network of ships, terminals and equipment. CLdN’s 3,000 employees ensure that it fulfills its mission: to excel as an integrated provider of maritime links.

Within this challenging role, you will bridge the gap between business and IT, translate user needs into clear solutions, and work closely with stakeholders and the development team to deliver high-quality digital products.

Your role

• Analyze business needs, challenges and opportunities, and translate these into clear user stories, flows and acceptance criteria.
• Facilitate workshops such as event storming sessions and refinement meetings, and create designs or mock-ups in tools like Figma.
• Support the Product Owner, Scrum Master and development team in defining, prioritizing and delivering the product backlog.
• Participate in key Agile ceremonies (planning, daily stand-up, review/demo, retrospective) and ensure proper documentation and testing of new functionalities.
• Guide the application support team so they can prepare end-user documentation and assist with Business Acceptance Testing when needed.
• Ensure delivered features are fully ready for production and understood by all involved stakeholders.

Your profile

• You hold a higher degree (minimum Bachelor) and have at least 5 years of experience as an IT Business Analyst.
• Experience within the logistics sector is a strong plus.
• You combine analytical strength with clear communication and a user-friendly, quality-oriented mindset.
• You have solid experience with Agile/Scrum and tools such as UML, Figma, Figjam, Word, Excel, PowerPoint, Visio or Visual Paradigm.
• You are fluent in Dutch and English.
• You meet the requirements to obtain the mandatory security clearance for critical port functions.

Our offer

Compensation & Additional Benefits

• Competitive gross monthly salary in line with your qualifications and experience
• Meal vouchers
• Eco vouchers
• Sectoral bonus according to applicable sector regulations
• A work-from-home allowance for each day worked remotely

Working Hours & Additional Leave

• Full-time contract of 38 hours per week
• 5 extra days off in addition to statutory vacation days
• Hybrid working: max. 3 days per week after 6 months of service
• Work hours with flexible start (7:30–9:30 AM) and finish (4:00–6:00 PM)

Insurance

• Group insurance
• Hospitalization insurance with the option to add family members, with an additional contribution for each member included

Mobility

• Company car with fuel card, temporary company car at start
• After an initial period of 1 year: option to order an electric car within our company car policy

Contact

Are you interested in learning more about this position or do you want to apply?

Do not hesitate to send your CV to with reference “IT Business Analyst”.