Duration & TimingDeadline for response: 29.01.2026Start date: ASAP (ideally within the month)Initial duration: 6 months, freelance contractExtension possible: Yes — workload visibility is at least 1 year
Location & Remote WorkLocation: Anderlecht, BE - minimum physical presence 2x per year- Strong preference for a consultant based in Belgium (HQ Anderlecht, expected presence: 1 day/week onsite)
Context & DepartmentThis role sits within Organisation's Digital Technology (IT) division, in a team focused on supporting commercial activities through web platforms.The team collaborates with affiliates to:- update or launch HCP (healthcare professional) or patient websites;gather and clarify business needs;
* translate those requirements into technical specifications;
* coordinate with development teams (architects, front/back-end developers, engineers);
* ensure new components are added to a global reusable framework for multiple countries.
* The role acts as the bridge between business and development in an omnichannel environment (web → CRM → marketing automation).
Main Responsibilities
* Collect, analyze, and challenge business requirements from affiliates, regional or global teams.
* Lead workshops and clarification sessions.
* Convert business needs into clear functional and technical specifications.
* Collaborate closely with the lead architect, developers, and technical teams.
* Participate in Agile / SAFe ceremonies: grooming, refinement, planning, PI sessions.
* Help define priorities based on business value.
* Support the delivery phase: clarify questions, validate increments, prepare handover to dev teams.
* Contribute to the creation, improvement, and reuse of web components for multiple markets.
* Handle both localization of existing sites (simple) and creation of new components (front/back) for the more complex use cases.
Must‐Have Requirements
* Strong technical background (able to produce deliverables directly usable by developers).
* Experience as a Web Functional Analyst.
* Business analysis skills (challenge priorities, understand business value, drive clarity).
* Understanding of pharma context or ability to quickly adapt to regulated environments.
* Ability to translate between business and tech stakeholders.
* Excellent communication in English.
* Solid understanding of web architectures and CMS‐related ecosystems.
Nice‐to‐Have Skills
* Experience with Contentful (headless CMS).
* Technical knowledge:
Node.js (front end in headless setup)Vercel (deployment)
* SAFe / Agile working experience or certification.
* Experience working in an international, multi‐country environment.
* Familiarity with CRM, marketing automation, and omnichannel ecosystems.
Ideal CandidateSomeone who combines:
* Functional Analysis
* Business Analysis
* Technical orientation
And who is:
* able to challenge the business constructively,
* comfortable interacting with developers,
* proactive, autonomous, and structured,
* familiar with digital journeys (HCP / patient),
* able to adapt quickly within a transforming Agile SAFe organization.
Hays Poland Centre of Excellence sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 14426. By applying you hereby consent to your personal data being processed via Hays internal database.