Every day, Jungheinrich products and solutions are used to move millions of goods in logistics centers around the world. For 70 years, we have been supporting our customers every step of the way with our innovative, safe, and sustainable products, ranging from forklifts to racking, software, and mobile robots.
Our mission at Jungheinrich Digital Solutions Spain is next level intralogistics powered by technology, passion and a great team spirit.
We are an international corporate IT Hub based in the heart of Madrid and develop intelligent warehouse management solutions and process-reliable warehouse automation for our customers to make their lives easier.
About the role:
We need an E-Commerce Operations Specialist
Key Responsibilities:
* The position supports the Product Owners responsible for Jungheinrich’s e commerce platforms and works closely with local country organizations. Key responsibilities include coordinating with country teams to collect requirements, understand local needs, and review e commerce performance. The role analyzes e commerce funnel data and key performance indicators, identifies improvement areas, and supports the development and evaluation of features and enhancements together with the Product Owners. The position acts as a coordination and analysis role between central teams and countries, ensuring transparency, structured feedback, and continuous improvement of e commerce solutions.
Requirements:
* Good understanding of e commerce processes and customer journeys Ability to analyze and interpret e commerce funnels and performance indicators Experience in supporting product or platform teams in a business or analytical role Strong communication skills and experience working with international stakeholders Structured and analytical working style.
Nice to Have:
* Experience in B2B e commerce or digital sales environments Familiarity with common e commerce platforms or systems Basic understanding of online marketing and conversion drivers Experience working in international setups.
What do we offer?
* Cross-cultural environment (20 nationalities working together).
* Friendly atmosphere and excellent team spirit.
* Challenging and creative environment
* Flexible work schedule.
* Home office.
* A great new office located in Gran Vía!