We are looking for a proactive and detail-oriented Digital Communication & Administrative Assistant to support a dynamic team working across multiple health- and policy-related projects. This role combines digital communication, content management, administrative coordination, and stakeholder support within a fast-paced, international environment.
Key Responsibilities
Digital Communication & Content Management
* Edit, format, and enhance presentations for online publication.
* Prepare and distribute weekly newsletters on specialised health topics, including identifying and proposing new content based on recent reports, publications, and events.
* Create, upload, and maintain content on various online collaboration platforms.
* Monitor newly published materials relevant to project areas and ensure timely content updates.
* Improve readability, layout, and user experience of digital content.
* Proofread, edit, and perform quality checks on new materials.
* Manage user access and monitor discussions on online platforms.
Stakeholder & Community Support
* Provide guidance and technical support to platform users and project members.
* Facilitate communication and collaboration across internal and external stakeholders.
* Maintain and update contact lists, databases, and member information.
* Manage functional mailboxes and ensure efficient follow-up.
Administrative & Event Coordination
* Support the planning, preparation, and execution of meetings, workshops, and subgroup events (both virtual and in-person).
* Prepare agendas, minutes, briefings, and documentation for meetings.
* Upload and organise meeting materials in designated online tools.
* Provide Secretariat-style administrative support to ensure smooth daily operations.
* Assist with coordination tasks across various project streams, including health technology and public health activities.
Profile
* Strong knowledge of digital tools, online platforms, and content management.
* Experience in web content creation, editing, and formatting.
* Excellent writing and communication skills in English; additional languages are an advantage.
* Proficiency in Microsoft Office (Outlook, Teams, Word, Excel) and familiarity with Adobe Creative Suite (Illustrator, InDesign, Photoshop).
* Highly organized, detail-oriented, and able to manage multiple priorities.
* Strong customer service approach, with the ability to provide clear support to a variety of users.
* Comfortable working both independently and collaboratively in a multicultural environment.
* Adaptability and willingness to learn new digital tools and processes.
* Proactive, solution-oriented mindset.
Desirable Qualifications
* Background in communications, public relations, journalism, or related fields.
* At least 3 years of experience in a similar communication/administrative role.
* Interest in public health, food safety, or related policy areas.