Talencia is looking for an experienced CRM/ERP Audit Specialist for one of his clients.
Location: Brussels
Start Date: February
Duration: 3 months (full time)
Language: English
A prominent European Institution is seeking a specialized CRM/ERP Auditor to evaluate and modernize a bespoke, "in-house" solution developed in PowerBuilder. The mission is to bridge the gap between legacy architecture and future-ready business processes.
Core Mission & Responsibilities
The project is structured into four critical phases:
Process & Criticality Analysis:
Conduct a deep-dive audit of current business processes.
Identify "pain points," bottlenecks, and the significance/impact of existing system issues.
Back-End Translation:
Reverse-engineer and interpret the legacy PowerBuilder back-end.
Translate technical logic into clear functional specifications.
Process Optimization:
Propose concrete strategies to simplify and streamline existing workflows.
Eliminate redundant steps to improve institutional efficiency.
Strategic Recommendations:
Evaluate whether to evolve the current tool or build a new solution.
Define the roadmap for development, including architectural improvements for the CRM/ERP ecosystem.
Profile
Technical Expertise: Strong understanding of legacy systems, specifically PowerBuilder (essential for the audit phase).
Analytical Mindset: Proven experience in business process mapping and "criticality" assessment.
Strategic Vision: Ability to translate complex back-end data into high-level optimization strategies.
Communication: Excellent English skills, with the ability to navigate a multicultural, institutional environment.