🚀 Why this role is exciting
Are you someone who loves s olving problems, improving systems, and making sure things just work, even under pressure? Do you enjoy working across teams, combining tech skills with communication and strategy? Then this role might be your perfect next step.
You’ll be part of a transformation journey at a major financial institution, helping to modernize and stabilize critical back-office services. This is not just a support role, it's a strategic position where you’ll help shape how services are delivered, monitored, and improved.
🔍 What will you do?
You’re the guardian of reliability. You make sure systems run smoothly, recover quickly when things go wrong, and continuously improve how services are built and operated. You’ll work closely with developers, support teams, and stakeholders to:
* Prevent incidents before they happen
* Respond quickly when they do
* Improve performance and service quality over time
Think of it as part engineer, part detective, part diplomat.
🧩 Your Responsibilities
* Support the migration to modern cloud-based tools and platforms
* Monitor service performance and ensure alignment with Service Level Objectives (SLOs)
* Build and maintain dashboards, alerts, and health checks
* Manage incidents and changes using tools like ServiceNow
* Analyze risks and propose smart, scalable improvements
* Collaborate with other SREs and incident managers across teams
* Contribute to a growing internal SRE community
✅ Your Profile
* You have a technical background (e.g. software engineering, IT architecture)
* You’ve worked with incident/change/service management in complex environments
* You’re analytical, proactive, and a strong communicator
* You enjoy working in a data-driven, monitoring-heavy context
* You speak fluent Dutch or French, and have solid English skills
* You’re familiar with tools like Dynatrace, Opnet, BAM, CMDB, and ServiceNow or eager to learn
💼 Our Offer
Projective Talent is part of Projective Group, but we don’t do things the typical way. We’re not a recruiter. We’re not just a consultancy. We’re a launchpad for ambitious minds. You’re in the driver’s seat of your career, and we’re here to support your journey.
Here’s what you can expect from us:
* A competitive salary and a flexible mobility budget (including the option of a company car or bike leasing)
* Meal and eco vouchers, an individual training budget, and bonus opportunities, because we believe great work should be rewarded
* Access to one of our Smart Programmes, based on where you are in your career and where you want to grow
* A client match tailored to your skills, ambitions, and personality
* Coaching throughout your journey by your very own Talent Development Officer, someone who’s genuinely there to help you thrive
* A close-knit community with regular learning sessions, social events, and ongoing support
After two years of growth, learning, and real impact, you’ll have the chance to join your client permanently. And even then, you’ll remain part of our network, we look forward to seeing you at our alumni events!