Nike - Sales Lead at RETAILORS
Location: Bruges, Flemish Region, Belgium
Join us on a dynamic journey where you will take dedicated responsibility to monitor & manage the specific areas of the store to drive commercial success. Represent Nike with respect for coworkers, ethics, and values.
Essential Duties And Responsibilities Lead and schedule employee shifts and assign duties
Provide direction and feedback to workers during shifts
Know best practices and be a role model in responsible area
Train and coach new employees
Inspect equipment and communicate need for repairs or replacements to management
Open and close the store in accordance with procedures
Ensure health and safety standards are followed
Address customer and employee complaints
Resolve conflicts between workers
Help foster and maintain a positive work environment
Provide feedback to the management team
Manage store opening/closing process
Performance Track and ensure the team meets sales goals and key metrics: Sales, Conversion, UPT, ADT, Wages, Mystery Shopper, Turnover, Staffing, SKU trainings, PULSE, daily tip‐off cards
Support Store Management in implementing action plans to achieve individual & team results
Build & maintain strong commercial awareness of competitors & local markets
Represent our ethics and values and ensure others follow them
People Support planning of One‐On‐One meetings for team members
Coach & develop team members
Measure performance of the store team
Delegate and supervise tasks in the store team
Prepare morning and afternoon update meetings (huddle) and daily plans for employees
Product Follow all VM Guidelines
Serve as product knowledge resource for consumers and entry‐level associates
Maintain merchandise availability on the shopping floor
Support Back‐of‐House in stock management & movement in stockroom & sales area
Assist the Visual Merchandising team in commercial preparation of the store and arrangement of merchandise on the sales floor
Check cash drawers and prepare bank deposits
Customer Service Establish a client‐centric mindset to ensure customer experience
Gather customer data & manage data quality
Handle transactions, complaints & returns
Processes & Systems Ensure all company policies & procedures are followed
Proficiency in business systems & latest technology
Manage loss prevention operations on the sales floor
Communicate with IT and office teams in case of system problems during shifts
Minimum Qualifications Experience in a similar position with demonstrated ability to meet & exceed targets
Previous experience in coaching, training & developing team members
Brand knowledge & ability to represent brand attributes
Commercial mindset
Excellent communication skills at all levels
Flexibility & adaptability to business needs
Experience in networking & building relationships
Proficient in business systems & latest technology
Willingness to constantly learn & develop
Passionate & knowledgeable about the brand
English communication skills (spoken & written)
Ability to work weekends, evenings and holidays as needed
Why Retailors? Shaping the future: We drive innovation forward, focus on excellent customer service, data‐driven decisions, and continuous development.
Global presence, local roots: Locations in Europe, Canada, Australia, New Zealand, and Israel, combining international best practices with strong regional expertise.
Performance matters: We actively support talent with development programs, clear career paths, and opportunities to grow internationally.
Passion for sport & lifestyle: We live the brands we represent and create a work environment full of energy, movement, and team spirit.
Exclusive benefits: Employees enjoy attractive perks – including discounts in all Nike stores within our network and internal events like Friends & Family.
Grow with us: Our Retailors Academy offers comprehensive training and tools to support your personal and professional growth.
Seniority level Mid‐Senior level
Employment type Full‐time
Job function Sales and Business Development
Industries Retail
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