Brand Standards Coordinator Le Pain Quotidien is a chain of bakery-restaurants founded in 1990 by Alain Coumont. Alain was dissatisfied with the quality of the bread being sold in Brussels, so he started experimenting with his own sourdough bread. His concept was a success because in the meantime there are over 200 Le Pain Quotidien restaurants in over 20 countries worldwide.
Role Overview: As Brand Standards Coordinator, you help ensure all our restaurants meet our quality standards for guest service, food safety, products, and operations.
Conduct both scheduled and surprise audits of restaurants to check compliance with brand standards
· Summarize audit findings and create action plans for improvement
· Work with local teams to schedule brand audit training sessions where and when required
· Support and coach restaurant teams, providing tools and tips to help them improve
· Manage our internal audit platform and brand standards database
· Bachelor’s degree is a plus
· auditing experience is a bonus
· Communicative English and French. Other languages such as Spanish are a plus
· Comfortable with remote communication tools like Teams, Outlook
· Being a part of an international team with development opportunities. Comprehensive, full, theoretical and practical training. Full-time contract with benefits: meal vouchers, hospitalisation and group insurance, net allowance and end-of-year bonus.