PJoin us as a Support Back Office Employee and become an Ambassador of Light at VELUX! /p pWant to brighten your career within a leading company creating sustainable indoor living environments? At VELUX, we value natural daylight and outstanding customer service. If you're dynamic, enjoy connecting with people, and want to grow in an international company, this opportunity is for you! /pbrpAs a Support Back Office Employee, you will be the first point of contact for our customers. You'll answer their questions, you analyse their questions and provide tailored offers. You'll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes. /pbrul liYou are fluent in bFrench and Dutch /b (bEnglish is a plus! /b). /li liYou have experience in customer service and genuinely enjoy helping others. /li liMust have a strong affinity for written customer communication and a passion for resolving product-related inquiries with clarity and accuracy /li liYou can recommend the right products at the right time. /li liYou are flexible, eager to learn, and able to adapt during busier periods. /li liTechnical skills or understanding is a plus /li /ulbrul liA bright working environment with modern, newly renovated offices. /li li2 days of remote work per week for a better work–life balance. /li liNice perks: coffee, tea, organic fresh fruit, snacks, meal vouchers, and more. /li liComprehensive health and hospitalization insurance for you and your family. /li liDiscounts on our products for you and your loved ones. /li /ulbrBusy Periods, Point of contact, Back Office, Customer Service, Process Development, Answering Questions, Assisting People, Walloon, Passion, ContractsbrpJBRP1_BE /p