Are you energized by solving technical issues, improving internal processes, and supporting colleagues so they can work efficiently? If so, this opportunity may be a great match.
We’re looking for an IT Support Engineer to strengthen our internal IT operations at our headquarters in Leuven. In this role, you’ll assist employees with day-to-day technical challenges, manage support tickets, and help identify opportunities for automation and optimization. You’ll play a key role in keeping our internal systems stable and efficient.
Your responsibilities
* Manage and resolve IT support tickets through our internal ticketing system.
* Provide first-line technical assistance to colleagues.
* Spot opportunities to streamline processes and automate recurring tasks.
* Support onboarding and offboarding for new and departing team members.
* Work closely with the internal IT team to continuously refine and improve operations.
What you bring
* An IT-related education (e.g., a bachelor’s degree in applied computer science) or relevant experience in an IT support role.
* A genuine interest in technology and helping colleagues solve problems.
* A structured and proactive approach to managing tasks and follow-ups.
* Interest in scripting and automation (e.g., PowerShell).
* Experience with — or eagerness to learn — Microsoft technologies such as Azure, EntraID, IAM, SSO, or APIs.
* Clear, friendly, and professional communication skills.
What we offer
* A collaborative IT team that values open communication, shared learning, and collective success.
* Opportunities for personal and professional growth within a rapidly expanding organization.
* A Belgian company with 500+ employees, headquartered in Leuven, with offices across the Flemish region.