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Description
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets. Candidates should have proven leadership, coaching, and business management skills gained in a fast-paced retail environment.
This is an exceptional opportunity to be the CEO of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high-performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others, this could be the perfect role for you and a step towards a long-term career with a leader in prestige beauty. Many of our senior managers started their careers at the point of sale, and this management role offers exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, providing the skills needed for progression in the beauty industry.
We value diversity of thought and people, offering progressive career opportunities, outstanding training, development, and a competitive remuneration and benefits package.
Qualifications
* Proven retail management/assistant management experience, preferably within cosmetics
* Ability to provide inspirational, authentic, and personalized customer service
* Experience in business planning, setting sales and customer service targets, sales analysis, and staff scheduling
* Experience in retail operations, including inventory, facilities management, and cash reconciliation
* Track record of leading a team to achieve sales and customer service targets
* Experience creating and executing in-store events
* Ability to work retail hours including days, nights, weekends, and during special events
* Experience with retail point-of-sale software
* Proficiency in Microsoft Office
* Applicants must provide proof of right to work in the country if invited for an interview
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Personal Care Product Manufacturing
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