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Sap project manager

Globalsource It
Publiée le Publiée il y a 16 h
Description de l'offre

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**Requisition ID:** 71004
**About Whirlpool Corporation**
Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including _Whirlpool_, _KitchenAid_, _JennAir, Maytag_, _Amana,_ _Brastemp_, _Consul_, and _InSinkErator_. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com .
**The team you will be a part of**
The Engineering team discovers, develops and evaluates new product ideas, enhancements, or strategic product extensions, and translates research discoveries into usable and marketable products. Leads, plans and tracks all phases of the product life cycle, from inception to introduction into the marketplace. Coordinates with various functions to ensure successful product development and implementation.
**This role in summary**
The Project Manager, Sr Analyst - Laundry, Cooking and Dish Categories in Rio Claro is responsible for leading regional projects from conception to launch within these categories. The role involves managing cross-functional teams, adhering to the Whirlpool Product Development (WPD), communicating with stakeholders, managing risks, optimizing resource allocation, and championing continuous improvement.
**Your responsibilities will include**
+ Lead and manage projects end-to-end, from conception to completion, ensuring on-time, on-budget, on-cost, on-quality and in-scope delivery.
+ Clearly define and communicate project objectives, goals, and deliverables to team members and stakeholders.
+ Develop detailed project plans, including schedules and risk management plans.
+ Coordinate and collaborate with cross-functional teams, including engineering, marketing, manufacturing, procurement, quality, consumer care, finance, and consumer design.
+ Monitor project progress, identify and resolve issues, and implement corrective actions when necessary.
+ Effectively manage project budget and resources, optimizing performance and minimizing waste.
+ Conduct regular project reviews and report status to senior stakeholders.
+ Foster a culture of continuous improvement and innovation within the project team.
+ Ensure project adherence with WPD (Whirlpool Product Development).
+ Ensure compliance with company standards, industry regulations, and quality requirements.
**Minimum requirements**
+ Proven experience in project management, preferably in the durable consumer goods industry.
+ Excellent leadership, communication, and interpersonal skills.
+ Advanced English, both spoken and written.
**Preferred skills and experiences**
+ Bachelor's degree (Engineering, Administration)
+ Strong understanding of project management principles and methodologies (e.g., PMP, Agile, Scrum).
+ Ability to influence and motivate cross-functional teams.
+ Proven problem-solving and decision-making facilitation abilities.
+ Proficiency in Project Management related tools (e.g., Smartsheet, PPM, etc).
+ Ability to manage multiple priorities and work in a fast-paced/uncertain environment.
**What we offer**
+ Discount on products through Compra Certa;
+ Wellhub;
+ Employee Support Program, with 24-hour assistance from legal, social, financial, social workers, and psychologists;
+ Daycare assistance or Nursery at the company for female employees;
+ Benefits such as consigned or social loans, health and dental plans, life insurance, and private pension plans competitive with the market;
+ Services available on-site: cafeteria, internal bank branch, and lactation room;
+ Transportation voucher or free parking at the company;
+ Meals on-site;
+ Food voucher;
+ After 5 years with the company, eligible employees can take four weeks of paid leave;
+ Extended maternity/paternity leave.Learn more at information**
This position is located at Rio Claro, about 02 hours away from São Paulo in an important industrial center of the state.
At this plant is located the production of Washing-Machines, Stoves, Ovens and Cooktops, also located here is the Dish and Washing Machines Tecnology Center and the Finished Products Distribution Center.
Connect with us and learn more about Whirlpool Corporation
See what it's like to work at Whirlpool by visiting Whirlpool Careers (. Additional information about the company can be found on Facebook (, Twitter (, LinkedIn (, Instagram ( and YouTube ( .
Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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* Enterprise PM experience: 2–4+ years managing large, high-risk IT projects (data, infrastructure, or application development) in global environments
* Proven experience with Agile methodologies (Scrum, SAFe preferred), with flexibility to work across Scrum, Kanban, and hybrid environments
* Full lifecycle ownership: Ability to manage scope, timelines, budgets, and cross-functional teams across multiple concurrent projects (often 3–4 at a time)
* Strong communication & stakeholder management: Confident interacting across all levels, building relationships, driving accountability, and facilitating Agile ceremonies

Preferred qualifications:

* Certifications: PMP, PRINCE2, SAFe Scrum Master, CSM/PSM, or other Agile certifications
* Tools & platforms: Experience with Jira, ServiceNow, PowerBI, and collaboration tools like Miro/whiteboarding tools
* Technical breadth: Exposure to both cloud and on-prem IT initiatives
* Change management experience: Background in organizational change, adoption strategies, or transformation initiatives

Job Description: A client of Insight Global is seeking a Project Manager to join their team remotely. This individual will manage 3–4 concurrent enterprise IT projects across data, infrastructure, and application development. Day-to-day, they will drive delivery across Agile/Scrum, SAFe, and hybrid teams, lead standups and stakeholder updates, track budgets and timelines, and ensure scope alignment. They will proactively mitigate risks, enforce accountability, and communicate effectively across global teams in English and Spanish/Portuguese.

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This is a fully remote position, PJ contract and salary range is 28-35/hr USD.

Required Skills & Experience

• 5+ years in Technical Program Management, Program Management, or Delivery/Project Leadership in software/product environments.

• Strong experience working with engineering teams (front-end, back-end, APIs, integrations) and translating requirements into execution plans.

• Demonstrated ability to manage multiple parallel workstreams with dependencies, ambiguity, and shifting priorities.

• Comfort operating in Agile delivery environments and facilitating common delivery ceremonies.

• Strong ability to communicate clearly with technical and non-technical stakeholders—written, verbal, and executive-ready status reporting.

• Proven organizational skills: structured thinking, attention to detail, follow-through, and accountability.

Nice to Have Skills & Experience

• CPG experience (Consumer Packaged Goods) or work supporting enterprise-scale commerce, marketing, or customer platforms.

• Experience using GitHub for product/engineering workflows (issues, epics, project boards, milestones, release tracking).

• AI workflow experience (automation, copilots/assistants, orchestration tools, or applied AI to improve delivery ops).

• Experience supporting digital commerce capabilities (e.g., customer experience, product catalogs, order flows, promotions, personalization, content, analytics).

• Familiarity with Elixir and/or React environments—enough to partner effectively with engineers, understand constraints, and anticipate delivery risks.

Job Description

The Digital Commerce team is seeking a Technical Program Manager (TPM) to amplify product delivery and relieve a Product Manager who is currently balancing product discovery alongside multiple concurrent projects. This TPM will drive program execution across cross-functional teams—translating product intent into clear plans, predictable delivery, and measurable outcomes—while ensuring work is well-managed in GitHub (where our PM workflows now live). This role is ideal for someone who thrives at the intersection of product, engineering, and operations—bringing structure, visibility, and momentum to complex initiatives, and enabling the PM to focus on customer and market discovery.

• Own end-to-end program management for multiple digital commerce initiatives, from intake through delivery and rollout.

• Build and maintain integrated plans (milestones, dependencies, risks, resourcing, timeline) across product, engineering, data, QA, security, and partner teams.

• Drive delivery rituals: standups, sprint/iteration planning support, backlog readiness, dependency reviews, status reporting, and go/no-go readiness.

• Serve as the connective tissue between Product, Engineering, and business stakeholders—ensuring alignment on scope, sequencing, tradeoffs, and “definition of done.”

• Proactively manage dependencies, risks, and decisions; escalate with context and options, not just problems.

• Ensure clear communication across teams and leadership with concise updates and action-oriented readouts.

• Help standardize how initiatives are tracked in GitHub (e.g., issues, epics, project boards, milestones), driving consistent hygiene and visibility.

• Improve team throughput by reducing friction in processes and tooling (templates, workflows, reporting, intake). • Identify opportunities to use AI-enabled workflows to reduce overhead (e.g., release comms drafting, backlog grooming support, automated status summaries, incident triage workflows, documentation acceleration) while maintaining governance and quality.

• Partner with engineering and product to implement pragmatic automation that improves delivery efficiency.

• Coordinate release plans across teams: readiness checklists, rollout sequencing, communication plans, training/support readiness, and post-launch monitoring.

• Ensure operational handoffs and documentation are complete for production support.

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We are looking for a motivated and detail-oriented IT Project Manager Intern to support our technology team in planning, executing, and monitoring projects. This is a great opportunity to gain hands-on experience in project management, work with cross-functional teams, and learn industry best practices in a dynamic environment.

Key Responsibilities

* Assist in the planning and coordination of IT projects from initiation to delivery
* Support project managers in defining scope, timelines, and deliverables
* Track project progress and help maintain project documentation (plans, reports, meeting notes)
* Participate in team meetings and provide status updates
* Help identify risks, issues, and dependencies, and support mitigation plans
* Collaborate with developers, designers, and business stakeholders
* Assist in organizing project-related communications and documentation
* Support the use of project management tools (e.g., Jira, Trello, Asana, or similar)

Qualifications

* Currently pursuing a degree in Information Technology, Computer Science, Business Administration, or a related field
* Strong organizational and time management skills
* Excellent communication skills (written and verbal)
* Basic understanding of project management concepts (Agile/Scrum is a plus)
* Proficiency in Microsoft Office (Excel, PowerPoint, Word) or Google Workspace
* Ability to work in a team and manage multiple tasks simultaneously
* Proactive, eager to learn, and detail-oriented

Nice to Have

* Familiarity with Agile methodologies (Scrum, Kanban)
* Experience with project management tools (Jira, ClickUp, Monday.com, etc.)
* Basic technical knowledge (software development lifecycle, APIs, etc.)

What You’ll Gain

* Hands-on experience in IT project management
* Exposure to real-world technology projects
* Mentorship from experienced professionals
* Opportunity to develop communication, leadership, and organizational skills
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Fraud Deflect helps businesses make better decisions around fraud, chargebacks, disputes, alerts, and operational performance. We work with high-volume operational data and need clear, trusted reporting that helps teams move quickly and make better decisions.

About the Role

The Technical Project Manager will work closely with engineering and collaborate with client experience, operations, and leadership to manage technical projects from planning through completion. This person should be organized, clear, and comfortable working with both technical and non-technical stakeholders. This is not a purely administrative project management role. The right person should understand enough about software, APIs, data, incident management, change management, and technical dependencies to ask good questions, spot blockers, and help teams stay aligned. Familiarity with ITIL practices is important, especially around incident management, change management, service management, problem management, and continuous improvement.

Responsibilities

* Manage technical projects across engineering, product, and operations.
* Help define project scope, timelines, milestones, owners, and priorities.
* Track progress and make sure work is moving forward.
* Identify blockers, risks, and dependencies early.
* Keep stakeholders updated on status, changes, and next steps.
* Coordinate technical work involving APIs, data, internal tools, customer workflows, IT systems, and integrations.
* Help organize Jira tickets, documentation, meeting notes, and follow-ups.
* Make sure decisions, requirements, and action items are clearly documented.
* Support launch planning, testing coordination, and rollout communication.
* Support incident follow-ups, change coordination, and post-implementation reviews.
* Help improve lightweight processes around service delivery, technical operations, and project execution.
* Improve processes that help the team move faster without adding unnecessary overhead.

Qualifications

* 5+ years of experience in technical project management, project management, product operations, engineering operations, engineering project management, or a similar role.
* Experience working with software engineering teams.
* Familiarity with ITIL practices, including incident management, change management, problem management, service management, and continuous improvement.
* Strong understanding of basic technical concepts such as APIs, databases, integrations, cloud systems, IT systems, and production releases.
* Strong communication and organization skills.
* Ability to manage multiple projects at the same time.
* Comfortable working in a fast-moving environment with changing priorities.
* Able to turn unclear problems into clear next steps.
* Experience using tools like Jira Software, Confluence, Slack, GitHub, Jira Service Management, or similar platforms.

Required Skills

* ITIL Foundation certification or equivalent practical experience.
* Experience in fintech, payments, fraud prevention, chargebacks, banking, or risk.
* Experience working on customer integrations or partner integrations.
* Basic SQL knowledge.
* Experience working at a startup or small fast-moving company.
* Familiarity with compliance, reporting, audits, service management, or operational workflows.

What Success Looks Like

* Projects have clear owners, timelines, and next steps.
* Engineering has fewer interruptions caused by unclear requirements or missing coordination.
* Leadership has better visibility into what is being worked on, what is blocked, and what needs a decision.
* Teams are aligned before launches, production changes, and major operational updates.
* Incidents, changes, and follow-up actions are tracked clearly.
* Work gets delivered more consistently without adding unnecessary process.

Ideal Candidate

The ideal candidate is organized, technical enough to understand engineering and IT discussions, and practical enough to keep things moving. They should be able to communicate clearly, follow up consistently, and help bring structure to fast-moving projects without slowing the team down.

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Sycomp is a global IT services and logistics provider with extensive expertise in cloud, data center, endpoint management and security solutions. Sycomp’s diverse team of consultants and engineers deliver on the company’s mission to tackle challenging global IT projects through its state-of-the-art integration and warehouse centers and global technology partnerships. Headquartered in the heart of Silicon Valley, California, Sycomp has successfully shipped, deployed and managed complex IT projects and supporting assets in more than 150 countries helping its Fortune 500 customers and global partners realize a world without boundaries.

About the Role

The LATAM Decom Project Manager leads large-scale delivery programs executed through Managed Service Providers (MSPs) for hyperscaler environments. This role ensures end-to-end delivery of datacenter, network, and infrastructure projects across global regions with strict adherence to SLAs, security standards, compliance frameworks, and operational excellence. The PM serves as the primary interface between the hyperscaler, MSPs, vendors, and internal engineering teams.

Responsibilities

Program & Project Delivery

* Lead planning, execution, and delivery of MSP-supported projects across compute, network, storage, and data-center operations.
* Manage project lifecycle including scoping, resourcing, budgets, timelines, risks, and change control.
* Maintain alignment with hyperscaler operational frameworks, including capacity build-outs, decom, retrofits, and infra expansions.
* Coordinate regional and global deployments across multiple time zones with follow-the-sun governance.
* Serve as the primary point of contact for all ISPs delivering onsite or remote services.
* Enforce SLA compliance & and quality KPIs.
* Conduct regular governance calls, internal and external.
* Drive corrective actions and continuous improvement with vendors.

Cross-Functional Coordination

* Remove blockers, escalate critical issues, and maintain reliable delivery pipelines.
* Ensure consistent communication between internal teams and external ISPs.
* Coordinate with Global Logistics for shipping the orders to ensure SLAs are met.

Delivery Governance & Compliance

* Ensure accurate documentation including MOPs (Methods of Procedure), SOPs, RACI, and risk registers.
* Maintain end-to-end asset traceability using internal tooling (Salesforce).

Reporting & Metrics

* Provide weekly and monthly executive reports on delivery status, risks, dependencies, and mitigations.
* Track, productivity, throughput, and cycle-time metrics.

Qualifications

* 8–12+ years of project/program management in large-scale datacenter or cloud infrastructure environments.
* Experience working with or within hyperscalers.
* Strong background managing MSP vendors delivering hardware, network, logistics, and field operations.
* Deep understanding of data-center operational workflows, racks/cabling, networking basics, migrations, decom, and capacity builds.
* Proficiency with PM tools.
* Excellent communication, executive reporting, and stakeholder negotiation skills.
* Experience with Lean, Agile, or scaled delivery frameworks.

Preferred Skills

* PMP, PRINCE2, ITIL, or equivalent certifications.
* Experience with global, multi-region deployments across AMER, EMEA, and APAC.
* Ability to analyze operational metrics, and implement continuous improvement.

Sycomp is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, veteran status, or any other protected characteristic. Sycomp will provide reasonable accommodation for qualified individuals with disabilities as needed. If you need assistance or an accommodation in applying, please contact our Human Resources Department at .

Sycomp complies with applicable AI regulations worldwide and adheres to the most rigorous standards. As such, our organization may use automated tools including artificial intelligence, to support certain aspects of the recruitment process, such as reviewing applications or identifying relevant experience and education. These tools assist our teams, and all final hiring decisions are made following human review. If you have questions or concerns about our process, please contact us at .

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