We're Hiring: IT Onboarding Manager
A leading IT consulting and digital transformation organization is looking for an IT Onboarding Manager to drive the successful adoption of digital solutions across diverse stakeholder groups.
This role focuses on ensuring stakeholders understand, adopt, and gain value from new IT systems and digital services.
What You'll Do
Lead stakeholder engagement and customer relationship initiatives
Develop onboarding frameworks and stakeholder mapping strategies
Build and monitor adoption dashboards, KPIs, and reporting metrics
Guide stakeholders through the full onboarding journey—from awareness to adoption
Identify stakeholder needs and resolve issues quickly to maintain satisfaction
Design communication strategies that increase engagement and adoption
Support IT and digital transformation initiatives across projects
Deliver insights and adoption reports to leadership and governance bodies
What We're Looking For
Degree in Computer Science, IT, or related field
Strong experience in stakeholder management and CRM
Experience building adoption dashboards and reporting metrics
Knowledge of IT ecosystems and digital transformation initiatives
Experience with Jira, Confluence, and Microsoft Office tools
Familiarity with XML-based web services and integrated systems
Fluency in English (French and Spanish are a plus)
If you enjoy bridging the gap between technology and stakeholders while driving the adoption of innovative digital solutions, we'd love to hear from you.