Business Analyst
About us
Our mobility is changing rapidly. And Arval is changing with it. For over 30 years, we have been offering our private and professional clients simple, uncomplicated and complete mobility solutions that perfectly match their needs.
Working within the BNP Paribas Group's extensive network, we continue to grow and improve as an organisation year upon year. The most important factor in our success are our over 7,000 employees spread across more than 30 countries around the world.
Our motto is "Life is a journey made of journeys", and that applies not only to our customers but also to our colleagues. Your journey at Arval will be one where you are constantly on the move. It is about making the most of your talents and continuing to grow, while surrounded by amazing travelling companions. If you want to grow with us? Then act now and apply straight away for this position.
Our values
Our core values are the foundation of our success and are at the heart of everything we do. They are the fertile soil for a culture where everyone can grow and thrive, with a lasting positive impact on each other, our customers and the world around us. Do you want to be part of this committed team and join us in making a difference?
Business Analyst
At Arval, we are shaping the future of mobility. As a leader in vehicle rental and fleet management, we strive to provide innovative and sustainable solutions to our customers. Our Remarketing department runs as a stand-alone commercial entity, boasting its own dedicated sales channels and a unique network of customers and partners. This department plays a key role in improving efficiency and maximising the value of our portfolio of vehicles.
We are currently looking for a Business Analyst in Remarketing to join our team and support our B2B and B2C channels. This is an exciting opportunity to become part of a strategic department within Arval, which is crucial to the company's commercial success. If you love data and improving processes, and would like to be part of the digital transformation within the automotive sector, then we would love to hear from you!
Your role
In the ever-changing automotive industry, driven by data and automation, the Business Analyst in Remarketing will support the Remarketing department in three key areas:
1. Data – Analysing and using data in order to improve performance and decision-making.
2. Computer-based tools – Helping to manage and improve the digital sales platforms and internal systems.
3. Communication – Contributing to improving communication and the customer experience.
Your key responsibilties:
Data analysis and reporting support
4. Track and analyse remarketing performance data in order to identify trends and opportunities for improvement.
5. Improve data quality and consistency for more effective decision-making.
6. Provide regular reports and analyses in order to help the team to optimise performance.
Contribution to improving processes
7. Assess the existing remarketing processes and propose improvements.
8. Take part in continuous improvement initiatives in order to increase efficiency and reduce costs.
9. Support the deployment of new strategies to increase resale value and reduce vehicle turnaround time.
Support for computer-based tools and for projects
10. Assist in managing and improving the existing digital platforms (such as B2B and B2C sales platforms, Core Leasing System and CRM tools).
11. Participate in testing and implementing new digital solutions.
12. Ensure data consistency and seamless system integration.
Communication and collaboration
13. Work closely with internal teams (Operations, Sales, Business Transformation, Legal and Finance) to align objectives and strategies.
14. Assist with customer communications and enhancing the customer experience.
15. Coordinate with the Arval international network around sharing best practices and aligning remarketing processes.
Skills and qualifications
16. You have a Master's-level educational qualification, having completed both the intellectual development and work-related components, or you have at least five years of professional experience
17. Sharp analytical and problem-solving skills — Ability to analyse data and identify strategic solutions.
18. Proactive mindset — Focused on learning and continuous improvement.
19. Independent work and teamwork — Ability to manage your work independently, while also working effectively with others.
20. Expert knowledge of analysis tools — Advanced proficiency in using analysis tools (Excel, Power BI, Tableau or similar).
21. You speak at least one of the two national languages fluently plus English.
22. You can engage in project-focused work. Therefore, you must take a structured, methodical and analytical approach, and you are able to see a project through to completion.
23. You want to learn and dig into things. You are able to set priorities.
24. You have excellent communication skills and convey information clearly and concisely. You have persuasion skills and can influence a process.
25. You are assertive and respect boundaries within your own department.
26. You posses strategic insight and know how to translate it into concrete actions.
27. You have a positive attitude and are empathetic.
28. You are detail-oriented and can carry out or complete a number of complex tasks simultaneously.
29. You can handle stress and adapt easily to changes.
Our offer
An attractive market-conform salary and a number of benefits, including:
30. 32 vacation days for full-time employment
31. Electric company car with charging card
32. Mobility plan
33. Performance-related bonus
34. Group and hospitalization insurance
35. Outpatient care insurance and dental coverage
36. Laptop and smartphone
37. Home working allowance
38. Meal vouchers and eco vouchers
39. A good work-life balance thanks to flexible hours and a hybrid working environment
40. A personal development plan and a wide range of training opportunities
41. A fast-growing international environment that believes in the power of diversity, inclusion, responsible entrepreneurship, and well-being
42. Fun events with your colleagues where atmosphere and fun are guaranteed!
43. Open and appreciative communication culture